Product Operations Lead

3 weeks ago
Full-time
Senior
Product Management
Vannevar Labs

Vannevar Labs

Vannevar Labs is a defense company that combines top engineering talent with decades of mission experience to deliver state-of-the-art technology to those in need. They specialize in a foreign text workflow platform, Decrypt, designed for national secu...

Aerospace & Defense
11-50
$87M raised

Description

  • Deliver mission impact by understanding customer mission objectives and executing timely, mission-relevant support using the company’s products.
  • Curate and analyze insights from generated data using geopolitical analysis and AI/ML tools, ensuring rigor and mission relevance.
  • Improve operational processes for Special Activities and Information Operations products, including tradecraft, vendor management, and technology integration.
  • Lead high-impact customer interactions, including mission demonstrations for prospective customers and support for current customers.
  • Translate customer needs into actionable product deployment and operational decisions.
  • Test and implement new approaches to achieve customer mission objectives at scale.
  • Work directly with customers and travel to customer locations as needed, approximately 30% of the time.

Requirements

  • 4+ years of experience in intelligence or geopolitical analysis, ideally with software-based data analysis experience, or in customer success for defense/intelligence products.
  • Deep understanding of geopolitical trends and current world events.
  • Demonstrated ability to manage operations across multiple stakeholders and drive significant process improvements.
  • Domain experience in national security analysis, polling/population data analysis, or media/social media expertise is preferred.
  • Active TS/SCI clearance is preferred.
  • Experience working with defense or intelligence-related products is strongly preferred.

Benefits

  • Health, dental, and vision insurance.
  • 100% remote-first culture with the ability to work from anywhere in the US.
  • WeWork access for all full-time employees.
  • Unlimited PTO with competitive vacation and holiday schedules.
  • Monthly lifestyle stipends for mental health, wellness, fitness, and in-home office setup, plus family planning assistance.
  • Salary top-up during military reserve duty.
  • Fully paid parental leave.
  • Child and pet care reimbursement during travel.

Interested in this position?

Apply directly on the company website

Apply Now

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