Patient Care Coordinator

1 hour, 17 minutes ago
Full-time
Entry Level
Customer and Technical Support
Upstream Rehabilitation

Upstream Rehabilitation

Upstream Rehabilitation is the largest provider of outpatient physical therapy services in the United States, specializing in physician-based physical therapy management and offering exceptional care through a national network of local therapy providers.

Health Care Providers & Services
251-1K
Founded 2004

Description

  • Greet patients and visitors in a friendly, welcoming manner.
  • Schedule new referrals received by fax or phone into patient visits and evaluations.
  • Verify patient insurance coverage and collect payments due at the time of service.
  • Maintain an orderly, organized front office and create an inviting clinic atmosphere.
  • Support patient intake and practice management processes to help the clinic run efficiently.
  • Make welcome calls and help improve patient arrival rates through a strong customer experience.
  • Manage schedules, document routing, deposits, non-clinical documentation, and other administrative workflow tasks.
  • Track caseload, discharge candidates, progress notes, insurance reporting, and clinic inventory.
  • Complete required training, including Raintree updates and quarterly compliance training.
  • Perform other duties as assigned.

Requirements

  • High school diploma or equivalent.
  • Strong customer service and communication skills.
  • Ability to multitask across multiple computer programs.
  • Excellent organizational skills and attention to detail.
  • Ability to meet deadlines and work with little to no supervision.
  • Efficient time management and professional presentation skills.
  • Ability to relate well to business office and field leadership.
  • Must be able to work full-time, Monday through Friday, for a minimum of 40 hours per week.
  • May be required to attend special events in the evenings or weekends and work additional hours as needed.

Benefits

  • Annual paid Charity Day to support a cause meaningful to you.
  • Medical, dental, vision, life, short-term disability, and long-term disability insurance.
  • 3 weeks of paid time off plus paid holidays.
  • 401(k) with company match.

Interested in this position?

Apply directly on the company website

Apply Now

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