Dutch Speaking Customer Agent For Pluxee - Remote In Greece

2 hours, 4 minutes ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide customer support in Dutch via phone, email, and chat.
  • Assist customers with account management, product information, and issue resolution.
  • Handle customer complaints and concerns with professionalism and empathy.
  • Maintain accurate and up-to-date customer records in CRM systems.
  • Collaborate with internal teams to improve customer experience and service processes.
  • Stay informed about Pluxee’s products, services, and policies.

Requirements

  • Fluency in Dutch, both spoken and written, is required.
  • Proficiency in English is a plus.
  • Previous experience in customer service, preferably in a remote setting.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and manage time effectively in a remote environment.
  • Proficiency with CRM software and digital communication tools.
  • Reliable internet connection and a suitable home office setup.
  • Strong problem-solving skills and a customer-focused approach.

Benefits

  • Competitive monthly salary.
  • Fully paid training.
  • Fully paid relocation package.
  • Monthly performance bonus.
  • Health insurance.
  • 2 extra salaries per year.

Interested in this position?

Apply directly on the company website

Apply Now

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