Patient Care Coordinator

12 hours, 30 minutes ago
Full-time
Entry Level
Customer and Technical Support
Upstream Rehabilitation

Upstream Rehabilitation

Upstream Rehabilitation is the largest provider of outpatient physical therapy services in the United States, specializing in physician-based physical therapy management and offering exceptional care through a national network of local therapy providers.

Health Care Providers & Services
251-1K
Founded 2004

Description

  • Greet patients and visitors in a friendly, welcoming manner.
  • Schedule new referrals and patient visits received by fax, phone, or physician offices.
  • Verify patient insurance coverage and collect payments due at the time of service.
  • Create an inviting clinic atmosphere and support a positive customer experience.
  • Make welcome calls and help influence patient arrival rates.
  • Manage daily practice operations, including schedules, document routing, deposits, and non-clinical documentation.
  • Monitor caseload-related reporting, including discharge candidates, progress notes, and insurance reporting.
  • Monitor clinic inventory and support orderly front office operations.
  • Attend required training and complete quarterly compliance training.

Requirements

  • High school diploma or equivalent.
  • Strong communication skills and the ability to work well with business office and field leadership.
  • Ability to multitask and stay organized while meeting deadlines.
  • Ability to work with little to no supervision.
  • Efficient time management and presentation skills as a team member.
  • Ability to operate multiple computer programs throughout the day.
  • Full-time availability with a minimum of 40 hours per week during normal business hours Monday through Friday.
  • May be required to attend special events some evenings and weekends or work additional hours as needed.
  • Experience or familiarity with Raintree or other business process updates is preferred through required training.
  • Ability to perform sedentary office work and use computers and office equipment frequently.

Benefits

  • $18-$21 per hour Washington pay range, depending on experience, credentials, certifications, and other qualifications.
  • Annual paid Charity Day to support a cause of your choice.
  • Medical, dental, vision, life, short-term disability, and long-term disability insurance.
  • 3 weeks of paid time off plus paid holidays.
  • 401(k) with company match.
  • Potential participation in bonus programs or other incentive plans.
  • Inclusive, equal opportunity work environment.

Interested in this position?

Apply directly on the company website

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