Principal Program Manager, Tech Risk (BC/DR)

3 weeks, 6 days ago
Full-time
Lead
Project and Program Management
Upstart

Upstart

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Banks
1K-5K
Founded 2012

Description

  • Lead the enterprise business continuity and disaster recovery program strategy, execution, governance, and maturity efforts.
  • Own and mature the business impact analysis process, including critical process identification, dependency mapping, ownership assignment, risk rating, and recovery strategy development.
  • Develop and maintain business continuity plans, disaster recovery plans, crisis management processes, and related documentation.
  • Drive cross-functional execution with Technology, Security, Operations, Vendor Management, Enterprise Risk Management, Compliance, and business owners.
  • Coordinate disaster recovery exercises, tabletop tests, remediation tracking, and evidence collection to improve preparedness and support audit or regulatory expectations.
  • Maintain program repositories, workflows, reporting, records, testing evidence, metrics, and remediation status.
  • Partner with internal stakeholders to ensure continuity and recovery plans are actionable, tested, and kept current.
  • Support the company’s move toward bank-grade operational resilience standards.
  • Communicate resilience risks, recovery strategies, and program priorities to technical and non-technical stakeholders.

Requirements

  • Bachelor’s degree in Information Security, Computer Science, Business, Risk Management, or a related field, or equivalent practical experience.
  • 8 years of experience in business continuity, disaster recovery, operational resilience, information security, risk management, or program management.
  • 8+ years of experience leading or materially maturing business continuity, disaster recovery, or operational resilience programs.
  • Experience designing or maturing continuity or resilience programs in a bank, fintech, lending, or other regulated financial services environment.
  • Experience conducting business impact analyses, recovery planning, dependency mapping, resilience testing, and remediation tracking.
  • Experience implementing or operating against frameworks or standards such as ISO 22301, NIST, FFIEC, or equivalent regulatory guidance.
  • Knowledge of technology resilience concepts, including cloud infrastructure resilience, service outages, incident response coordination, system dependencies, and vendor recovery planning.
  • Experience supporting audits, regulatory reviews, or compliance initiatives related to business continuity, disaster recovery, or operational resilience.
  • Skilled in developing scalable operational processes, program governance models, documentation repositories, and executive-level reporting.
  • Professional certifications such as CBCP, CISSP, CISM, CRISC, or related business continuity, security, or risk certifications.

Benefits

  • Anticipated base salary range of $172,100 to $238,300 USD for U.S. remote locations.
  • Target bonuses and annual equity compensation.
  • 401(k) or Group Retirement Savings Plan with company match of $2 for every $1 contributed, up to $15,000 annually.
  • Employee Stock Purchase Plan with discounted stock purchase options for eligible U.S. employees.
  • Comprehensive medical, dental, and vision coverage, plus wellness resources.
  • Health Savings Account contributions for eligible U.S. plans.
  • Life insurance and disability coverage.
  • Paid time off, sick leave, and company holidays.
  • Paid family and parental leave, plus fertility, parenthood, and caregiving support.
  • Employee Assistance Program with mental health support and life-centered resources.
  • Annual wellness allowance and annual productivity allowance.
  • Connection and community through team events, company updates, employee resource groups, and onsite perks such as catered lunches and stocked micro-kitchens.

Interested in this position?

Apply directly on the company website

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