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Director, Global Solutions Engineering

1 hour, 28 minutes ago
United States
Full-time
Executive
Sales Engineer
Customer and Technical Support
Cybersecurity Generative AI
Apply Now
UpGuard

UpGuard

UpGuard is a cybersecurity ratings platform based in Sydney, Australia, specializing in third-party risk management and attack surface monitoring to prevent data breaches and enhance IT security.

Professional Services
51-250
Founded 2012
$47M raised
View All Jobs 19

Description

  • Lead and develop a global, multi-layered team of Sales Engineers and Solutions Consultants across regions.
  • Hire, coach, retain, and set career paths for technical talent while building a culture of excellence and customer focus.
  • Own the technical win in pre-sales through demos, proofs of concept, technical discovery, and value engineering.
  • Own the post-sales technical escalation path and support technical cross-sell across the product suite.
  • Jump into high-stakes customer calls and lead technical discussions when needed.
  • Build a scalable function for RFPs, security questionnaires, and technical/security assessments.
  • Enable and scale channel partners through training, certification, demo readiness, and deal support.
  • Partner with Sales Enablement to deliver technical training, certification, demo standards, and competitive playbooks.
  • Capture customer and field feedback and communicate it to Product and Engineering to influence the roadmap.
  • Contribute to forecasting, capacity planning, go-to-market strategy, metrics, and scalable processes.

Requirements

  • Demonstrated track record of building and leading a world-class Solutions or Sales Engineering team.
  • Experience selling and supporting a highly technical product to technical buyers and evaluators.
  • Cybersecurity or security/GRC experience is strongly preferred; adjacent deeply technical domains are also considered.
  • Proven experience as a manager of managers leading distributed or global teams across multiple time zones.
  • Ownership of the technical experience across the customer journey, from pre-sales through post-sales support and cross-sell.
  • Hands-on leadership style with the ability to step into and lead high-stakes customer calls.
  • Experience building or scaling RFP and security assessment functions with repeatable processes and reusable content.
  • Experience technically enabling channel or partner ecosystems.
  • Strong partnership skills across Sales, Customer Success, Product, and Enablement.
  • Excellent executive communication skills and comfort operating in a fast-paced, high-growth, remote-first environment.

Benefits

  • Monthly lifestyle subsidy for financial, physical, and mental well-being.
  • WFH setup allowance within the first 3 months.
  • $1,500 USD annual Learning & Development allowance.
  • Annual leave plus two additional UpGuardian leave days.
  • 18 weeks paid parental leave for any parenting role.
  • Personal leave allowance, including sick and carer’s leave.
  • Fully remote working environment with no compulsory office attendance.
  • Top-spec hardware and paid generative AI tool subscriptions.
  • Full health and dental insurance.

Interested in this position?

Apply directly on the company website

Apply Now

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