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Credit Controller

2 months, 1 week ago
Venezuela
Full-time
Junior
Accountant
Finance and Accounting
ERP NetSuite
Apply Now
unybrands

unybrands

unybrands is a leading e-commerce platform that acquires and grows Amazon FBA and Shopify DTC businesses, shaping the future of online retail through strategic brand management and acquisitions.

Internet Software & Services
51-250
Founded 2020
$25M raised
View All Jobs 8

Description

  • Build the credit control function from the ground up by designing workflows, follow-up cadences, and escalation steps.
  • Establish and maintain accounts receivable monitoring routines, including aging review, overdue prioritization, and follow-up planning.
  • Partner with Sales, Customer Service, and Finance to resolve billing issues and reduce overdue balances.
  • Define and improve dispute management processes for logging, investigating, owning, and resolving cases.
  • Develop credit control policies and recommend process improvements as the function matures.
  • Contact customers or internal stakeholders to request payment and remove collection blockers.
  • Support credit decisions by reviewing payment history, account status, and risk indicators.
  • Document collection activity, customer communications, and case outcomes.
  • Set up collections reporting and share insights on aging trends, overdue balances, and collection outcomes.
  • Identify root causes of payment delays and propose process improvements.

Requirements

  • 1–3 years of Credit Control, Accounts Receivable, or Collections experience.
  • Basic understanding of finance and accounting concepts related to accounts receivable and collections.
  • Basic proficiency with Microsoft Excel, including filters, lookups, and pivot tables.
  • Experience with ERP and AR/collections tools such as NetSuite is a plus.
  • Customer service experience is a plus, especially in dispute resolution and account follow-up.
  • Strong verbal and written communication skills with a clear, professional, non-confrontational style.
  • Detail-oriented, organized, and goal-oriented with strong follow-up discipline.
  • Strong time management skills and the ability to manage competing priorities.
  • Ability to collaborate effectively and influence without formal authority.
  • Coachable and proactive, with comfort building processes where no prior policies exist.

Interested in this position?

Apply directly on the company website

Apply Now

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