IT Operations Support

1 month, 3 weeks ago
Full-time
Junior
Customer and Technical Support
Umpisa

Umpisa

Umpisa, Inc. partners with industries to drive pioneering solutions through modern software development, aiming to establish the Philippines as a global tech hub.

Internet Software & Services
11-50
Founded 2019

Description

  • Configure decision rules and workflows using the ACTICO platform.
  • Translate business requirements into system configuration and rule logic.
  • Support integration with client systems through APIs, databases, or file interfaces.
  • Assist with testing, troubleshooting, and deployment activities.
  • Work collaboratively with project teams, business users, and ACTICO consultants.
  • Ensure solutions are implemented according to best practices and project guidelines.

Requirements

  • Basic experience with business rules, workflow, or decisioning platforms; ACTICO experience is an advantage.
  • Understanding of financial services or lending processes is preferred.
  • Ability to understand business requirements and translate them into system configurations.
  • Good communication and collaboration skills.
  • Strong communication skills.
  • Strong problem-solving and analytical skills.
  • Excellent problem-solving ability.
  • Ability to work as part of a self-organizing Scrum team in a scaled agile framework.
  • Must be a self-starter and able to collaborate with the team and client.
  • Alignment with company values: Excellence, Integrity, Professionalism, People Success, Customer Success, Fun, Innovation, and Diversity.

Benefits

  • HMO coverage.
  • Paid time off.
  • 13th month pay.
  • Training benefits.
  • Allowance.

Interested in this position?

Apply directly on the company website

Apply Now

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