Operations Support Coordinator - WFH / Dayshift

5 days, 14 hours ago
Full-time
Junior
Customer and Technical Support
Twoconnect

Twoconnect

Twoconnect is a top offshore and BPO company in the Philippines, offering tailored solutions, expert HR consulting, and seamless integration of remote staff to improve efficiency and reduce costs.

Professional Services
51-250
Founded 2016

Description

  • Process purchase orders and invoices accurately and on time.
  • Maintain product master data, SKU information, and pricing in Zoho.
  • Create and update customer accounts in Zoho following approval processes.
  • Prepare and distribute packing slips and operational documents to support warehouse dispatch activities.
  • Liaise with warehouse staff and internal departments to gather information needed for daily operations.
  • Update daily operational reports and ensure they are complete and accurate.
  • Monitor operational data and investigate discrepancies or issues.
  • Support data integrity across business systems and contribute to process improvements.
  • Provide general administrative support across the operations function as needed.
  • Provide backup support to the Customer Service team during leave or peak workload periods.

Requirements

  • Previous experience in operations administration, inventory administration, purchasing, or a similar administrative support role.
  • Experience using Zoho or a comparable ERP/CRM system is highly regarded.
  • High level of accuracy with exceptional attention to detail.
  • Strong organisational and time management skills with the ability to manage multiple priorities.
  • Demonstrated critical thinking and problem-solving abilities.
  • Ability to work independently while collaborating effectively within a small team.
  • Strong written and verbal communication skills for coordinating with internal stakeholders.
  • Experience in distribution, wholesale, logistics, or inventory-based environments is advantageous.

Benefits

  • Permanent work-from-home arrangement.
  • Monday to Friday schedule, 5:00 AM – 2:00 PM PHT, with daylight saving adjustments.
  • HMO coverage with 2 free dependents and medical reimbursements.
  • Government-mandated benefits.
  • Training programmes for career development.
  • Company outings, team activities, and wellness sessions.
  • Supportive, inclusive culture with dedicated managers focused on growth and success.

Interested in this position?

Apply directly on the company website

Apply Now

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