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Client Implementation Specialist (Healthcare / Dental Software) - WFH

2 hours, 24 minutes ago
Philippines
Full-time
Mid Level
Implementation Engineer
Project and Program Management
Apply Now
Twoconnect

Twoconnect

Twoconnect is a top offshore and BPO company in the Philippines, offering tailored solutions, expert HR consulting, and seamless integration of remote staff to improve efficiency and reduce costs.

Professional Services
51-250
Founded 2016
View All Jobs 31

Description

  • Manage client onboarding and implementation projects using Zoho Projects, ensuring milestones and deliverables are met.
  • Coordinate software deployments, legacy migrations, and add-on module installations for new customers.
  • Collaborate with Support, Development, Product, and Sales teams to deliver projects smoothly.
  • Configure and test software to match client workflows and requirements.
  • Perform data and image migrations, including database split and merge activities for legacy transitions.
  • Identify, troubleshoot, and resolve technical or data-related issues during implementations.
  • Maintain project documentation, records, and client communications throughout each engagement.
  • Provide training and onboarding support to help clients adopt the platform successfully.
  • Contribute to process improvements that increase implementation quality and efficiency.
  • Handle other role-specific duties as needed.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, Business Information Systems, or a related field.
  • Minimum 3 years of experience in software implementation, data migration, or IT project coordination/support.
  • Strong organisational and project management skills with the ability to manage multiple client projects concurrently.
  • Excellent communication and stakeholder management skills.
  • Sound technical aptitude and comfort working in Windows-based environments.
  • Strong attention to detail and commitment to structured processes.
  • Experience managing client onboarding or migration projects in a SaaS environment is a plus.
  • Experience with dental practice management software or other healthcare systems is desirable.
  • Familiarity with Zoho Projects or similar project management tools is advantageous.
  • A proactive, adaptable approach and enthusiasm for continuous learning and development.

Benefits

  • Work from home Monday to Friday, 9:00 AM to 6:00 PM PHT, with daylight saving adjustments.
  • HMO coverage with 1 free dependent and medical reimbursements.
  • Government-mandated benefits.
  • Work-from-home allowances.
  • Opportunities to work with leading companies in Australia and beyond.
  • Training programmes for career development.
  • Company outings, team activities, and wellness sessions.
  • Supportive, inclusive culture with dedicated managers focused on growth and success.

Interested in this position?

Apply directly on the company website

Apply Now

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