Customer Support(Cantonese Speaker Only)-7

2 hours, 46 minutes ago
Full-time
Entry Level
Customer and Technical Support
TWO95 International

TWO95 International

TWO95 International is a global technology firm that specializes in providing comprehensive enterprise solutions, including BPM, Mobility, Cloud, Analytics, E-commerce, and Social Business, while also focusing on emerging technologies such as Generativ...

Internet Software & Services
51-250
Founded 2009

Description

  • Provide customer support and translation services in Cantonese and English.
  • Handle communication tasks during permanent night shifts.
  • Work scheduled shifts from 9 PM to 6 AM or 10 PM to 7 AM.
  • Support customers while maintaining regular Monday to Friday coverage.
  • Complete mandatory language tests for Cantonese and English proficiency.

Requirements

  • Cantonese language proficiency and good English are mandatory.
  • Language tests must be taken as part of the selection process.
  • Open to SPM and Diploma holders.
  • Candidates may be freshers or experienced translators/customer service candidates.
  • Must be available for permanent night shift work.
  • Work schedule is Monday to Friday with regular Saturday and Sunday off.
  • Working hours are 9 PM to 6 AM or 10 PM to 7 AM.
  • Fully remote work-from-home position.
  • Basic salary range is RM 3,500 to RM 4,500.
  • Night shift allowance is RM 25 per night, totaling RM 550 for 22 working days.

Benefits

  • Total all-inclusive salary of RM 5,000+ including allowances.
  • Fully remote work-from-home setup.
  • Night shift allowance provided.
  • In-patient medical benefits up to USD 80,000 per individual for self, spouse, and children.
  • Out-patient medical benefits up to USD 250 per individual for self, spouse, and children.
  • Optical benefit up to USD 120 per individual after 1 year for permanent or converted employees.
  • Dental benefit up to USD 500 per individual after 1 year for permanent or converted employees.
  • Annual leave of 10 days for the first 2 years, increasing to 12 days after 2 years.
  • Medical leave of 14 days as per labor law.
  • Bereavement leave of 3 working days for immediate family loss.
  • Maternity leave of 98 consecutive days.
  • Paternity leave of 7 days.

Interested in this position?

Apply directly on the company website

Apply Now

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