Twilio

Twilio

Twilio is a cloud communication company that offers Communication APIs for SMS, Voice, Video, and Authentication, empowering developers to embed communication capabilities into their software applications globally.

Diversified Telecommunication Services
5K-10K
Founded 2008

Description

  • Translate business objectives into a data science roadmap focused on high-LTV growth.
  • Analyze the self-service funnel and sales graduation path to identify optimization opportunities and actionable recommendations.
  • Build models that identify leading indicators of revenue and surface high-potential opportunities.
  • Serve as a technical advisor to GTM leadership across Sales and Marketing.
  • Develop deep understanding of user behavior, customer purchase and usage patterns, and lead funnel dynamics.
  • Build recommendation engines that enable next-best-action targeting for sales and marketing outreach.
  • Create frameworks to measure the incremental impact and ROI of data products.
  • Leverage machine learning and generative AI to support product-led-growth initiatives.
  • Partner with Data Engineering on the long-term GTM data architecture and source-of-truth datasets.
  • Integrate data products into stakeholder workflows and produce documentation, dashboards, reports, and executive summaries.
  • Collaborate with Sales, Marketing, Enterprise Technology, Product, and Ops teams to deliver data science solutions.

Requirements

  • 7+ years in Data Science/ML, with a proven track record in a GTM or Growth environment; SaaS experience preferred.
  • 5+ years of experience with applied statistics, machine learning, or experimentation such as A/B testing in an industry setting.
  • Expert-level proficiency in Python or R, SQL, and modern ML frameworks such as Scikit-learn, XGBoost, PyTorch, or TensorFlow.
  • Experience deploying models into production and building scalable data pipelines with tools such as Airflow, dbt, or Spark.
  • Experience initiating and driving projects that leverage generative AI capabilities to improve productivity and efficiency, preferably in a product or technology organization.
  • Strong understanding of GTM metrics such as CAC, LTV, ARR, ARPU, pipeline velocity, and lead-to-close ratios.
  • Ability to explain technical concepts to non-technical stakeholders and business strategy to technical partners with equal clarity.
  • A degree in a quantitative field such as statistics, mathematics, physics, econometrics, or computer science is desired.
  • Master’s degree preferred but not required.
  • 5+ years of quantitative analysis experience at a technology company, consulting firm, investment bank, or product management firm is desired.
  • This role is remote and based in the USA.
  • This role is not eligible to be hired in CA, CT, NJ, NY, PA, or WA, and is also not eligible in San Francisco, Oakland, San Jose, or surrounding areas.

Benefits

  • Competitive pay with location-based salary ranges.
  • Eligibility for Twilio’s equity plan and corporate bonus plan.
  • Healthcare and health care insurance.
  • 401(k) retirement account.
  • Paid sick time and paid personal time off.
  • Paid parental leave.
  • Ample parental and wellness leave.
  • Remote-first work environment with flexible location-based eligibility.

Interested in this position?

Apply directly on the company website

Apply Now

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