Twilio

Twilio

Twilio is a cloud communication company that offers Communication APIs for SMS, Voice, Video, and Authentication, empowering developers to embed communication capabilities into their software applications globally.

Diversified Telecommunication Services
5K-10K
Founded 2008

Description

  • Build and own infrastructure and platform capabilities for Stytch’s identity platform as it scales across Twilio.
  • Design, implement, and operate scalable cloud infrastructure across AWS, EKS, ECS, networking, and data stores.
  • Partner with Product and Engineering leadership to define infrastructure direction and deliver roadmap initiatives.
  • Collaborate across Twilio and Stytch teams to align architecture, integrate platform capabilities, and unblock cross-team work.
  • Author design documents, drive technical decisions, review code, and stay closely involved with shipped systems.
  • Break down ambiguous infrastructure problems, make pragmatic tradeoffs, and adopt new technologies when needed.
  • Improve production resilience through observability, incident response, automated remediation, and reliability engineering.
  • Build self-service tooling, safer deployment patterns, and reliable platform primitives for product teams.
  • Mentor and support other engineers through pairing, feedback, and knowledge sharing.

Requirements

  • 6+ years of experience as an Infrastructure or Platform Engineer building and operating high-scale, mission-critical cloud production systems.
  • Strong experience with Kubernetes/EKS, Docker, Infrastructure as Code (Terraform, GitOps, or similar), and AWS.
  • Hands-on proficiency in at least one modern programming language used in production.
  • Experience designing and running observability and on-call systems such as Datadog, ELK, or Prometheus/Grafana.
  • Experience scaling cloud infrastructure for distributed systems, including relational databases and high-availability service architectures.
  • Excellent written and verbal communication skills, including writing design docs and leading technical discussions.
  • Bachelor’s degree in Computer Science or equivalent practical experience.
  • Ability to work non-standard on-call rotation weekend and holiday hours.
  • Preferred experience with multi-region or global infrastructure, including disaster recovery and data replication strategies.
  • Preferred familiarity with enterprise-scale platform challenges such as multi-tenant infrastructure, compliance, and cost/performance optimization.

Benefits

  • Competitive pay with location-based salary ranges up to $208,000.
  • Eligibility for Twilio’s equity plan and corporate bonus plan.
  • Healthcare insurance and a 401(k) retirement account.
  • Paid sick time, paid personal time off, and generous time off.
  • Paid parental leave.
  • Ample wellness leave and parental leave.
  • Remote-first work environment with occasional travel for team or project meetings.
  • Opportunities to support volunteering and donation efforts through Twilio’s community programs.

Interested in this position?

Apply directly on the company website

Apply Now

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