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Senior Environmental Sustainability & ESG Manager

4 hours, 52 minutes ago
United States
Full-time
Senior
Operations Manager
Operations
Twilio
Apply Now
Twilio

Twilio

Twilio is a cloud communication company that offers Communication APIs for SMS, Voice, Video, and Authentication, empowering developers to embed communication capabilities into their software applications globally.

Diversified Telecommunication Services
5K-10K
Founded 2008
View All Jobs 133

Description

  • Lead the development, maintenance, and long-term evolution of company-wide environmental sustainability and ESG strategies.
  • Assess business priorities and develop strategic recommendations and proposals for executive leadership.
  • Benchmark peer practices to refine strategy and identify new enterprise-level approaches.
  • Own long-term GHG target oversight and design implementation pathways to achieve emissions targets.
  • Maintain ESG governance practices, including integrating climate risks into the Enterprise Risk Management process and educating leadership and the Board.
  • Track environmental and ESG regulations, standards, and frameworks and support their implementation.
  • Manage compliance programs and create new processes where gaps exist by translating requirements into execution steps.
  • Coordinate with Legal, Technical Accounting, and Risk teams to support compliance readiness and responses.
  • Oversee voluntary sustainability reporting, including annual Impact Report project management and narrative recommendations.
  • Direct Climate Risk Assessments and Double Materiality Assessments to identify evolving impacts, risks, and opportunities.
  • Monitor and recommend alignment with reporting frameworks such as ESRS, SASB, and TCFD.
  • Prepare accurate, consistent, audit-ready inputs for internal and external sustainability reporting and improve ESG data collection processes.
  • Develop a consistent strategy for responding to RFPs, customer questionnaires, and ESG inquiries.
  • Serve as the ESG subject-matter expert during contract negotiations and sustainability addendum drafting.
  • Review and approve submissions to ESG rating agencies and partner on sustainability initiatives across procurement, grants, and other programs.

Requirements

  • 8-10+ years of experience in environmental sustainability, climate, or related ESG fields.
  • Demonstrated experience executing sustainability programs within established frameworks.
  • Proven experience developing and implementing sustainability initiatives in a global organization, including complex Scope 3 emissions challenges.
  • Strong understanding of ESG reporting standards, environmental metrics, and SBTi target setting.
  • Experience partnering as a subject-matter expert with Legal, Finance, or Compliance functions.
  • Experience planning and executing Double Materiality Assessments and navigating ESG regulations such as CSRD, CA SB253, or CA SB261.
  • Strong written and verbal communication skills, including creating executive-ready materials.
  • Experience in the technology sector or high-growth environments is preferred.
  • Familiarity with climate accounting and environmental data systems is preferred.
  • Bachelor’s degree required; advanced degree or certifications are a plus.

Benefits

  • Competitive pay with location-based salary ranges from $141,520 to $208,000.
  • Eligibility for Twilio’s equity plan and corporate bonus plan.
  • Healthcare coverage, including health care insurance.
  • 401(k) retirement account and retirement savings program.
  • Paid sick time, paid personal time off, and generous time off.
  • Paid parental leave and ample parental and wellness leave.
  • Remote-first work environment.
  • Support for volunteering and donation efforts through Twilio’s community impact programs.

Interested in this position?

Apply directly on the company website

Apply Now

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