Solutions Architect

1 month ago
Full-time
Lead
Software Development
Tucows

Tucows

Tucows, a tech company since 1993, offers domain name services, fiber internet, and SaaS to keep people connected and improve the Internet experience.

Diversified Telecommunication Services
251-1K
Founded 1993

Description

  • Work with Sales, Customer Success, Professional Services, and Product Management to develop customer-specific solution proposals and support the sales and contracting process.
  • Participate in customer-facing discussions and presentations to build confidence in the proposed solution and Wavelo’s delivery capability.
  • Stay engaged through implementation to adjust solution components as needed and maintain strong customer relationships throughout delivery.
  • Collect and analyze feedback from customers, partners, and internal teams to shape requirements and broader solution features.
  • Identify and pursue add-on opportunities within existing accounts.
  • Champion customer needs across Marketing, Engineering, and Customer Support to refine potential solutions.
  • Provide industry knowledge to help position Wavelo’s products and services in a competitive market.
  • Support solution development and post-contract implementation across the engagement cycle.

Requirements

  • 10+ years of experience developing and deploying BSS/OSS solutions in mobile app, web, or telecom environments.
  • Broad knowledge of Telecom BSS/OSS architectures and solutions, including emerging trends such as Agentic AI and 5G monetization strategies.
  • Background in software development and program management preferred.
  • Experience with Agile software development methodologies and the ability to explain related technical concepts and capabilities.
  • Strong analytical and quantitative skills with the ability to use data and metrics to evaluate outcomes and challenge assumptions.
  • Ability to lead, preferably with a consensus-based approach, in a matrix organization with multiple stakeholders.
  • Self-starter with a results-oriented work style and the ability to work independently is a plus.
  • Excellent organizational, prioritization, and communication skills with strong attention to detail is a plus.
  • Ability to adapt communication style to the audience is a plus.
  • Spanish language proficiency is a strong asset, particularly for supporting customer engagements in Spanish-speaking markets.

Benefits

  • Base salary range of $157,000–$175,000 USD for US residents or $146,000–$162,000 CAD for Canadian residents.
  • Remote-first work environment with the ability to work from anywhere with internet access.
  • People-first culture rooted in respect, trust, and flexibility.
  • Generous benefits as part of Tucows’ total rewards offering.
  • Commitment to reasonable accommodations for candidates and employees with disabilities.
  • Participation in the E-verify program for all US employees.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Sr. Solutions Architect - Agencies

Databricks 1K-5K IT Services

Databricks is hiring a Senior Solutions Architect (L6) to help customers solve complex data and analytics challenges by shaping technical solutions and adoption strategies for its Data Intelligence Platform.

Apache Spark Java MLflow Python Scala
7 hours, 59 minutes ago

Associate Director Solution Architect

Stitch 11-50 Internet Software & Services

Stitch is hiring an Associate Director Solution Architect to lead enterprise Braze implementations, complex integrations, and client transformation programs while shaping internal methodology and executive-level client relationships.

CRM Databricks LLM System Design
8 hours, 14 minutes ago

Senior Solution Architect

Matillion 251-1K IT Services

Matillion is hiring a Senior Solution Architect in the UK to lead enterprise pre-sales, customer validation, and post-sale value realization for its data integration platform.

Apache Spark AWS Azure Cassandra Databricks DynamoDB GCP Git Linux MongoDB MySQL Oracle PostgreSQL Python Salesforce Snowflake SQL SQL Server Teradata
8 hours, 14 minutes ago

Enterprise Architect - R01566150

Brillio 1K-5K IT Services

Brillio is seeking a Senior/Enterprise Architect to lead large-scale digital transformation programs that move enterprise clients from legacy systems to cloud-native, modern digital platforms.

AWS Azure CI/CD CloudFormation Express.js GCP Go Java Kafka Microservices MLOps MongoDB Node.js Python React SQL Terraform TypeScript
8 hours, 14 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers