Principal Consultant, Cloud Engineer

3 weeks ago
Full-time
Lead
Operations
TTEC Digital

TTEC Digital

TTEC Digital is a global leader in customer service solutions, offering contact center software, customer service technology, and tailored solutions for businesses. With a focus on combining humanity and technology, TTEC Digital pioneers exceptional cu...

Professional Services
1K-5K
Founded 1982

Description

  • Lead technical requirements elicitation, solution design, and scoping discussions with internal stakeholders and clients.
  • Break down medium-scale requirements and user stories into tasks and estimate delivery effort.
  • Lead consulting projects with both on-shore and off-shore resources.
  • Identify, articulate, and escalate project risks to the PM, delivery team, and internal leadership.
  • Partner with sales and delivery teams to develop client proposals and presentations.
  • Explain technical concepts clearly to support shared understanding and decision-making.
  • Design and set standards for low- to medium-complexity solutions across multiple technologies and integrations.
  • Design, harden, and automate Azure landing zones and related infrastructure.
  • Enforce security, governance, and networking best practices in Azure cloud solutions.

Requirements

  • 3+ years of experience with Agile delivery, including the ability to recommend Agile, waterfall, or hybrid approaches.
  • 5+ years of experience leading consulting projects in at least three of these areas: Landing Zones & Governance, Identity & Access (Microsoft Entra), Compliance & Risk, Security Architecture, Reliability/Backup/Disaster Recovery, Hybrid & Edge, Observability & Operations, Performance & Scalability, Cost & FinOps, or Networking.
  • 5+ years of experience leading consulting projects using at least four of these tools/technologies: Azure Infrastructure as Code (IaC) & Automation, Azure Compliance, Azure Governance, Azure Landing Zone Design, Azure Networking, Azure Security, Azure Virtual Machine & Storage resources, Azure AKS/Kubernetes, Entra Build, or Entra Manage.
  • 4 or more Microsoft Azure Infrastructure & Operations, DevOps Automation, Networking, and/or Security certifications.
  • AZ-104 and AZ-305 certifications are required.
  • Ability to present to clients in a business-focused, impactful, and persuasive manner.
  • Proven ability to lead projects with both on-shore and off-shore resources.
  • Experience working in a customer-facing consulting role, preferred.

Interested in this position?

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