TTEC Digital

TTEC Digital

TTEC Digital is a global leader in customer service solutions, offering contact center software, customer service technology, and tailored solutions for businesses. With a focus on combining humanity and technology, TTEC Digital pioneers exceptional cu...

Professional Services
1K-5K
Founded 1982

Description

  • Partner with sales teams to understand customer needs and propose Azure-based data and infrastructure solutions.
  • Design, architect, and present solutions using Azure Synapse Analytics, Data Factory, SQL Database, Databricks, and related services.
  • Lead client-facing technical discussions, demonstrations, workshops, webinars, and proof-of-concept sessions.
  • Advise customers on Azure architecture, scalability, security, governance, and cost optimization.
  • Create technical responses to RFIs and RFPs.
  • Collaborate with product and engineering teams to develop and refine Azure offerings.
  • Stay current with Azure technologies, data analytics trends, and cloud architecture best practices.
  • Support transitions from pre-sales to delivery teams and ensure solutions align with client expectations.
  • Work directly with Microsoft Azure Sales to develop field-sales relationships.

Requirements

  • Bachelor’s degree in computer science, information technology, data science, or a related field.
  • 5+ years of experience in cloud solution architecture, pre-sales engineering, or Azure-focused data analytics.
  • Proven experience designing and delivering Azure data and infrastructure solutions in pre-sales environments.
  • Experience delivering Azure solutions with multidisciplinary teams.
  • Expertise with Azure Synapse Analytics, Data Factory, Databricks, SQL Database, Data Lake, and Power BI.
  • Knowledge of Azure infrastructure, networking, security, monitoring, application delivery services, and multi-tier routing.
  • Experience designing highly available, scalable, and disaster-resilient Azure architectures.
  • Strong understanding of Azure data pipelines, ETL, data warehousing, governance, security, compliance, and cost optimization.
  • Hands-on experience with Bicep, Terraform, Ansible, or AzCLI, including data warehouse migrations from on-premises platforms.
  • Excellent communication, presentation, analytical, problem-solving, customer-service, collaboration, and multitasking skills.
  • Preferred: Azure certifications, AI or machine learning experience, ERP integrations, and experience with enterprise customers and complex sales cycles.

Benefits

  • Remote work opportunity.
  • Opportunity to work with a Microsoft Inner Circle and Gold Partner organization.
  • Collaborative environment involving CX engineers, developers, data scientists, and solution architects.
  • Equal opportunity and commitment to a diverse, inclusive workforce.

Interested in this position?

Apply directly on the company website

Apply Now

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