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AWS MS Engineer (Typescript OR Node.js)

4 weeks, 1 day ago
United States
Full-time
Junior
Backend Engineer
Software Development
AWS JavaScript Node.js Python TypeScript
Apply Now
TTEC Digital

TTEC Digital

TTEC Digital is a global leader in customer service solutions, offering contact center software, customer service technology, and tailored solutions for businesses. With a focus on combining humanity and technology, TTEC Digital pioneers exceptional cu...

Professional Services
1K-5K
Founded 1982
View All Jobs 52

Description

  • Provide medium- to advanced-level troubleshooting support for AWS Serverless concepts and services.
  • Work with a variety of clients and projects to maintain customer system performance.
  • Build and customize new features in client systems, including web applications, reporting applications, and troubleshooting tools.
  • Answer trouble tickets and guide customers through email, phone, and video conferences.
  • Maintain and update VoiceFoundry products and tools to expand offerings to clients.
  • Collaborate with customers and teammates to solve system issues with limited guidance.
  • Help maintain recurring revenue services for established customers.

Requirements

  • Minimum of 1 year of experience with AWS Serverless concepts and services.
  • Minimum of 1 year of experience writing and editing software using vanilla JavaScript, TypeScript, Python, and the NodeJS framework.
  • Must be a U.S. citizen.
  • Must be willing to subscribe to a Public Trust background check.
  • Ability to troubleshoot malfunctioning systems and work through problems with customers and teammates.
  • Clear communication and a strong sense of urgency.
  • Curiosity and ability to determine the best way to build enhancements into client systems.

Benefits

  • Annual incentive program eligibility.
  • Medical, dental, and vision coverage.
  • Tax-advantaged health care accounts.
  • Financial and income protection benefits.
  • Paid time off (PTO).
  • Wellness time off.
  • Remote work in the U.S.

Interested in this position?

Apply directly on the company website

Apply Now

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