Regulatory Compliance Associate

1 hour, 24 minutes ago
Full-time
Senior
Operations
TrueML

TrueML

TrueML develops innovative financial technology solutions that enhance customer experience and aim to improve the financial health of consumers by addressing their unique needs and preferences.

Internet Software & Services
51-250
Founded 2013

Description

  • Own end-to-end regulatory licensing operations, including timely and accurate submittals and renewals.
  • Lead the high-volume regulatory complaint process, including investigating consumer issues and drafting formal responses.
  • Refine templated complaint language to meet CFPB and other regulatory standards.
  • Act as lead investigator during regulatory audits by gathering evidence and drafting formal communications.
  • Improve the audit submission lifecycle by using data visualization and automated evidence-gathering tools.
  • Identify process bottlenecks and implement tech-driven efficiencies in compliance workflows.
  • Serve as the primary liaison for licensing vendors and state regulators.
  • Create and maintain dashboards that translate complaint trends and audit findings into executive-ready insights.
  • Own audit remediation and ensure findings are converted into lasting process improvements.
  • Support the integration of new acquisitions into the compliance framework.

Requirements

  • 5+ years of experience in a structured, process-oriented environment such as Compliance or Audit.
  • Experience in a highly regulated industry such as consumer financial services or collections.
  • Superior writing skills for drafting nuanced, accurate, and professional regulatory responses.
  • Strong independent ownership of projects from conception through completion.
  • Proficiency with Google Suite and Mac systems.
  • Preferred experience with Jira, AuditBoard, or the CFPB complaint portal.
  • Ability to anticipate regulatory hurdles and build proactive processes.
  • Comfort working autonomously while collaborating across functions.
  • Strong attention to detail and high ethical standards when handling sensitive data.

Benefits

  • $80,000 - $90,000 a year
  • Remote work in the USA
  • Full-time employment

Interested in this position?

Apply directly on the company website

Apply Now

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