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Junior NOC Network Administrator

6 days, 19 hours ago
United States
Full-time
Junior
Network Engineer
DevOps and Infrastructure
Linux
Apply Now
True Zero Technologies

True Zero Technologies

True Zero Technologies specializes in cybersecurity programs and software solutions, focusing on proactive defense and IT engineering services.

Internet Software & Services
11-50
Founded 2016
View All Jobs 16

Description

  • Support the maintenance and management of IT infrastructure within the Network Operations Center environment.
  • Monitor system performance, availability, and overall operational health.
  • Troubleshoot hardware, software, network, and system-related issues.
  • Perform routine system maintenance and support patching and system update activities.
  • Maintain and monitor system backups and backup-related processes.
  • Manage or assist with user accounts, access permissions, and basic identity administration tasks.
  • Provide technical support to NOC staff and collaborate with engineers and administrators to resolve operational issues.
  • Identify recurring problems and recommend improvements to system reliability and performance.
  • Support approved system and infrastructure changes.
  • Document configurations, incidents, troubleshooting steps, changes, and resolutions, and follow established operational procedures and escalation paths.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
  • Training or practical experience in system administration.
  • Training or practical experience managing and maintaining IT infrastructure in a NOC or similar operational environment.
  • Basic proficiency with Windows and Linux operating systems.
  • Training or experience with virtualization technologies.
  • Training or experience with system monitoring tools.
  • Training or experience with backup solutions and backup management processes.
  • Foundational understanding of hardware, software, network, and system troubleshooting.
  • Strong problem-solving, analytical, verbal, and written communication skills.
  • Ability to work under pressure in a fast-paced operational environment and interact professionally with technical and non-technical stakeholders.
  • Ability to accurately document system configurations, changes, incidents, and resolutions.
  • Active U.S. Secret clearance required, with an Interim DoD Secret or comparable clearance required.
  • CompTIA Network+, CompTIA Security+, Microsoft Certified: Azure Administrator Associate, or Red Hat Certified System Administrator are highly desirable.
  • Familiarity with ITIL practices is preferred.
  • Experience in a fast-paced NOC, service desk, systems operations, or similar operational environment is preferred.

Benefits

  • Competitive salary, paid twice per month.
  • Best-in-class medical coverage with 100% of medical premiums covered by True Zero.
  • Company-wide new business incentive programs.
  • Contribution incentives for white papers, blog posts, internal webinars, and similar activities.
  • 3 weeks of PTO starting, plus 11 paid holidays annually.
  • 401(k) program with 100% company match on the first 4% contributed.
  • Monthly reimbursement for cell phone and home internet costs.
  • Paternity/maternity leave.
  • Investment in training and certifications to broaden and deepen technical skills.

Interested in this position?

Apply directly on the company website

Apply Now

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