Sr. Unified Communications Engineer III (6370)

5 hours, 3 minutes ago
Full-time
Senior
DevOps and Infrastructure
MetroStar

MetroStar

MetroStar builds innovative technology solutions designed to enhance and accelerate the missions of government agencies, leveraging a rich legacy of expertise in the digital age.

IT Services
251-1K
Founded 1999

Description

  • Work as part of a collaborative team delivering technical solutions for federal government operations.
  • Design, implement, and troubleshoot enterprise voice, video, and collaboration platforms.
  • Configure and support SBCs, voice gateways, dial plans, and Quality of Service for real-time traffic.
  • Serve as a subject matter expert for operational issues with minimal ramp-up time.
  • Participate in Agile execution and collaborative problem-solving efforts.
  • Communicate technical issues, risks, and solutions to technical and non-technical stakeholders.
  • Recommend technical improvements and architectural enhancements.
  • Contribute to team discussions, planning, and continuous improvement initiatives.
  • Support mission operations with urgency, accountability, and ownership.
  • Build customer trust through technical expertise and professionalism.

Requirements

  • Active U.S. Government-issued Top Secret security clearance or higher.
  • Bachelor’s degree in a technical field preferred; relevant experience may substitute for education.
  • DoD 8140 certification aligned to the 441 Network Operations Specialist work role, such as Network+, Security+, Cloud+, SSCP, CASP+, CISSP, or CCNP Security.
  • 10+ years of experience leading or assisting in the review, design, and implementation of network engineering solutions.
  • Deep hands-on experience supporting enterprise Unified Communications environments.
  • Demonstrated expertise designing, implementing, and troubleshooting Cisco Unified Communications Manager, Webex, and Microsoft Teams.
  • Hands-on experience with session border controllers, voice gateways, call routing, and Quality of Service for real-time traffic.
  • Hands-on experience with VQ Conference Manager, Jabber, Cisco telephony endpoints, and Cisco Expressway.
  • Proven ability to troubleshoot and resolve operational voice and video issues in mission-critical environments.
  • Ability to contribute immediately in a fast-paced, mission-critical operational environment.

Benefits

  • Salary range of $230,000 to $342,000.
  • Eligible for performance-based bonuses and additional incentives.
  • Company-paid training and/or certifications.
  • Referral bonuses.
  • Health, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Paid time off and holidays.
  • Parental leave, dependent care, flexible work arrangements, professional development opportunities, and employee assistance/wellness programs.

Interested in this position?

Apply directly on the company website

Apply Now

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