Senior Operations Manger

2 weeks, 2 days ago
Full-time
Lead
Project and Program Management
Trivium Group

Trivium Group

Trivium Group is a full-service Amazon Agency and growth partner that specializes in Amazon PPC, Listings Optimizations, Amazon DSP, and more. With a profit-first approach, their mission is to position products strategically for maximum sales on Amazon...

Media
11-50
Founded 2021

Description

  • Own and maintain the company’s operational systems, including project management, CRM, communication tools, and integrated workflows.
  • Build and manage the company knowledge base of SOPs, scripts, and workflows.
  • Lead weekly 1:1s with department heads and hold the team accountable to quarterly goals and operating standards.
  • Serve as the central hub for major initiatives such as event launches, geographic expansion, and headquarters buildout.
  • Keep projects on budget and on schedule while identifying and removing blockers.
  • Review departmental budgets and spending with the CEO.
  • Analyze operational data to identify trends in client churn, sales efficiency, and delivery capacity.
  • Own the company’s operating rhythm, including daily huddles, weekly leadership meetings, and quarterly offsites.
  • Ensure meetings are productive, communication is clear, and action items are tracked and completed.

Requirements

  • 5+ years of senior operations experience in a COO, Director of Ops, or GM role.
  • Experience in a professional services, coaching, or high-growth agency environment.
  • Demonstrated track record of personally building operational systems, not just overseeing teams that built them.
  • Ability to lead a distributed team across multiple time zones.
  • Availability during core Eastern Time business hours.
  • Expert proficiency with project management software, preferably ClickUp.
  • Experience with CRM systems such as GoHighLevel or HubSpot.
  • Strong working knowledge of Slack.
  • Ability to remain highly visible and accessible in a remote environment.

Benefits

  • $100,000 to $160,000 base compensation plus bonus.
  • Full health, dental, and vision coverage.
  • Paid time off.
  • Travel expenses covered.

Interested in this position?

Apply directly on the company website

Apply Now

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