Senior IT Systems Engineer

8 hours, 2 minutes ago
Full-time
Mid Level
DevOps and Infrastructure
Treantly - Outsource to the Philippines

Treantly - Outsource to the Philippines

Treantly offers modern outsourcing services connecting businesses with remote staff in the Philippines to enhance customer experiences.

Professional Services

Description

  • Serve as an escalation point for complex IT support issues and resolve them promptly through email, phone, or Slack.
  • Manage and maintain Microsoft 365, Azure AD, Exchange Online, Intune, and related cloud services.
  • Lead or participate in IT projects, including software implementations, system upgrades, and infrastructure improvements.
  • Design and execute device management policies and endpoint configurations through Intune and related tools.
  • Collaborate with cross-functional teams to test, document, and deploy system updates and patches with minimal disruption.
  • Administer and improve identity management, endpoint security, and other IT systems according to best practices.
  • Support employee onboarding and offboarding, including configuration and access management.
  • Monitor system health and identify opportunities to improve performance, automation, and reliability.
  • Maintain and improve documentation, IT procedures, and knowledge base articles.
  • Provide occasional after-hours support for critical incidents or maintenance windows.

Requirements

  • 3–5 years of experience in IT support, systems administration, or a related technical field.
  • Proven expertise in Microsoft 365 administration, Azure AD, Intune, and Exchange Online.
  • Proficiency with PowerShell and automation scripting for system management and task automation.
  • Strong working knowledge of Windows 10/11, macOS, and related device management.
  • Familiarity with networking fundamentals, including LAN, WAN, and VPN.
  • Experience with patch management processes, IT ticketing systems, change management, and incident resolution.
  • Demonstrated experience supporting or executing IT infrastructure projects such as migrations, integrations, or security enhancements.
  • Experience with endpoint security, conditional access policies, or Zero Trust frameworks.
  • Exposure to automation platforms or configuration management tools.
  • Microsoft certifications such as MD-102, AZ-104, or equivalent are a plus.

Benefits

  • Collaborative and supportive work environment.
  • Opportunity to grow with the company.
  • Stable, long-term remote work opportunity.
  • Health insurance through Maxicare HMO after a 3-month probationary period.

Interested in this position?

Apply directly on the company website

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