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Commercial Solar Project Coordinator

3 weeks ago
Philippines
Full-time
Junior
Project Coordinator
Project and Program Management
CRM Zoho CRM
Apply Now
Treantly - Outsource to the Philippines

Treantly - Outsource to the Philippines

Treantly offers modern outsourcing services connecting businesses with remote staff in the Philippines to enhance customer experiences.

Professional Services
View All Jobs 20

Description

  • Monitor commercial solar systems using performance data, alerts, equipment history, and technical documentation.
  • Investigate and troubleshoot system issues remotely before determining whether field service is required.
  • Resolve issues through remote resets, recommissioning, communications corrections, or manufacturer support when possible.
  • Determine when technician dispatch is necessary based on safety concerns, equipment failures, production losses, or limited remote visibility.
  • Coordinate service activities among clients, vendors, technicians, manufacturers, and internal teams.
  • Communicate technical issues, urgency, business impact, and next steps to non-technical stakeholders.
  • Reduce unnecessary truck rolls while ensuring critical issues are addressed promptly.
  • Maintain accurate records of service issues, troubleshooting steps, resolutions, and follow-up actions.
  • Support commercial solar projects and service coordination from issue identification through resolution.
  • Order solar and electrical materials and manage warranty and RMA processes, including replacement tracking, returns, and follow-up scheduling.

Requirements

  • At least 2 years of hands-on experience with multiple solar or energy monitoring portals in operations, service, asset management, or performance monitoring.
  • Experience with platforms such as SolarEdge, Enphase, Fronius, SMA, EnSights, AlsoEnergy, or Stem.
  • Direct experience supporting commercial assets and communicating with commercial asset owners or property management groups.
  • Experience coordinating large-scale projects at a project management or project coordination level.
  • Experience using a CRM or structured work-management platform; Zoho is strongly preferred.
  • Highly proficient spoken and written English for frequent communication with clients, vendors, technicians, and internal teams.
  • Strong ability to explain technical issues, urgency, business impact, and next steps to non-technical stakeholders.
  • Sound judgment in deciding between remote resolution and field dispatch.
  • Hands-on experience ordering solar or electrical materials and managing manufacturer warranty and RMA processes.
  • Strong availability, attention to detail, reliable follow-through, and ability to manage multiple priorities.

Benefits

  • Opportunities for growth and advancement
  • HMO coverage through Maxicare

Interested in this position?

Apply directly on the company website

Apply Now

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