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B2B AT&T Solutions Coordinator

4 weeks ago
Philippines
Full-time
Junior
Operations Specialist
Sales and Business Development
Apply Now
Treantly - Outsource to the Philippines

Treantly - Outsource to the Philippines

Treantly offers modern outsourcing services connecting businesses with remote staff in the Philippines to enhance customer experiences.

Professional Services
View All Jobs 29

Description

  • Process B2B wireline orders for Internet and VoIP through AT&T's Quote & Order Tool and Sales Express.
  • Handle mobility orders for business accounts, including iPhones and iPads, through OPUS.
  • Create accurate quotes and submit orders within AT&T's VPN environment.
  • Coordinate with sales teams via chat and email to move orders from close to fulfillment quickly.
  • Track order status and proactively flag issues to prevent bottlenecks.
  • Work with high order volumes while maintaining speed and accuracy.

Requirements

  • Hands-on experience with AT&T ordering systems, including Quote & Order Tool, Sales Express, and/or OPUS; recent experience is strongly preferred.
  • Prior employment or contractor work at AT&T or an AT&T authorized reseller/master agent.
  • Familiarity with AT&T B2B product lines, including wireline Internet and VoIP and/or mobility devices such as iPhones and iPads for business accounts.
  • Strong attention to detail and the ability to work quickly with high order volumes.
  • Comfortable communicating via chat and email, with phone availability when needed on a minimal basis.
  • Available to work full-time.
  • Experience with AT&T's partner portal environment is preferred.
  • Ability to work within EST business hours.
  • Remote work capability.

Benefits

  • Opportunities for growth and advancement.
  • Competitive compensation package.
  • Healthcare HMO (Maxicare) after the three-month probationary period.
  • Full-time remote work arrangement.
  • Work hours aligned to EST business hours.

Interested in this position?

Apply directly on the company website

Apply Now

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