3PL Dispatcher

10 hours, 54 minutes ago
Full-time
Junior
Customer and Technical Support
Hire Premium Sales & Support Global Team - CrewBloom

Hire Premium Sales & Support Global Team - CrewBloom

CrewBloom is a matchmaking platform for sales and support talent, connecting high-growth companies with highly vetted professionals globally. With a focus on reducing hiring costs by up to 70% and ensuring compliance, we facilitate quick and efficient ...

Professional Services
51-250
Founded 2016

Description

  • Monitor shipments using the TMS, carrier portals, GPS tools, and direct driver communication.
  • Record real-time location updates, estimated arrival times, and delivery confirmations.
  • Provide proactive shipment updates to carriers, drivers, internal teams, and customers.
  • Identify potential delays or service issues and escalate them to the operations team.
  • Review and verify shipping documentation, including BOLs and PODs, for completeness and accuracy.
  • Maintain detailed shipment logs and keep all tracking data accurate in the system.
  • Support seamless operations across the logistics network by ensuring full freight visibility.

Requirements

  • 1+ year of experience in logistics, freight brokerage, or trucking operations preferred.
  • Experience with TMS software and shipment tracking tools.
  • Strong attention to detail and ability to multitask.
  • Excellent communication and problem-solving skills.
  • Strong organizational and time-management abilities.
  • Reliable, professional, and customer-focused.
  • Performance monitoring against KPIs such as on-time tracking update compliance, shipment visibility accuracy, communication response time, and customer satisfaction.
  • Primary internet connection with a minimum speed of 15 Mbps.
  • Backup internet connection with at least 10 Mbps and the ability to work during a power outage.
  • Desktop or laptop with at least an Intel Core i5 8th generation or newer, Intel Core i3 10th generation or newer, AMD Ryzen 5, or equivalent, plus a minimum of 8 GB RAM.
  • Backup device capable of meeting or exceeding an Intel Core i3 processor and functioning during power interruptions.
  • A functioning webcam, noise-canceling USB headset, quiet dedicated home office space, and a smartphone for communication and verification purposes.

Benefits

  • Flexible work-from-home or work-from-anywhere arrangement.
  • Opportunity to work in a fun, inclusive, and innovative culture.
  • Daily opportunities to learn, innovate, and grow professionally.
  • Career growth resources and advancement opportunities.
  • High-energy, engaging work environment.
  • Work-life balance with no stressful commute.

Interested in this position?

Apply directly on the company website

Apply Now

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