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Senior Product Manager - Identity & Eligibility

2 months ago
United States
Full-time
Senior
Product Manager
Cybersecurity
OAuth
Apply Now
Transcarent

Transcarent

Transcarent is a health and care experience company that empowers individuals to take control of their health and well-being. By connecting users with a network of high-value providers and solutions, offering transparent information and guidance, and e...

Health Care Providers & Services
251-1K
Founded 2020
$298M raised
View All Jobs 14

Description

  • Own the end-to-end product roadmap for identity, authentication, and eligibility across member enrollment, verification, and client-specific access rules.
  • Define and simplify data models for member eligibility, benefits coverage, and account relationships across the internal platform.
  • Partner with engineering and data teams to build reliable, real-time eligibility determination for member-facing care experiences.
  • Balance user access simplicity with critical business security requirements.
  • Build internal tooling that enables client success, operations, and clinical teams to self-serve on eligibility lookups, troubleshooting, and configuration.
  • Define reliability, accuracy, and latency targets for eligibility systems and hold cross-functional partners accountable to them.
  • Track key metrics across enrollment funnels, eligibility match rates, and access failures.
  • Design access, authentication, and consent patterns for web, mobile, and live care channels.
  • Define identity and access patterns for non-human agents, including delegated access, least-privilege scopes, and auditability of actions on member data.
  • Partner with AI, security, and clinical teams to ensure automated experiences can safely interact with sensitive health data while honoring member consent, regulatory requirements, and internal risk standards.

Requirements

  • 5+ years of product management experience, with meaningful time spent on platform, identity, data, or infrastructure products.
  • Deep familiarity with identity and access management concepts, including SSO, OAuth, member matching, eligibility file management, and benefit file processing.
  • Strong data fluency and comfort with defining and instrumenting metrics to prioritize and validate decisions.
  • Experience working in healthcare or benefits with understanding of how member information is exchanged and stored.
  • Excellent cross-functional collaboration skills and the ability to translate technical complexity for clinical or client-facing stakeholders.
  • Naturally curious, with an interest in understanding how systems work and improving them.
  • Humble attitude and a strong ability to solve hard problems.
  • Startup experience is a plus.
  • Experience working with AI-enabled or automated experiences is relevant given the role’s scope.

Benefits

  • Remote position.
  • Salary range of $145,000 to $155,000 USD.
  • Eligible for a corporate bonus program or sales incentive, depending on role structure.
  • Stock options.
  • Competitive medical, dental, and vision coverage.
  • Competitive 401(k) plan with a generous company match.
  • Flexible time off / paid time off plus 13 paid holidays.
  • Life insurance, disability insurance, and supplemental insurance.
  • Mental health and wellness benefits.

Interested in this position?

Apply directly on the company website

Apply Now

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