Solutions Consultant

25 minutes ago
Full-time
Mid Level
Customer and Technical Support
Toast

Toast

Toast is an all-in-one platform for restaurants, offering tableside ordering, online ordering, and labor management to empower businesses in the food service industry.

Hotels, Restaurants & Leisure
1K-5K
Founded 2012

Description

  • Partner with customer executive leadership to interpret business objectives and align on technical roadmaps.
  • Collaborate on Toast and partner integration strategies to influence decisions about new technologies.
  • Scope and lead technical deployment projects for key customers.
  • Coordinate cross-functionally across Toast teams, partners, and customer organizations to execute projects.
  • Serve as the technical point of contact to manage relationships, mitigate risks, and resolve issues.
  • Help customers solve their most pressing challenges involving Toast and system integrations.
  • Balance short-term and long-term priorities when recommending solutions.
  • Represent customer needs to Toast product and solutions teams to inform roadmap priorities and feature enhancements.

Requirements

  • 3-5 years of externally facing consulting or solutioning experience.
  • Experience driving technical projects through completion.
  • Ability to scope projects and lead cross-functional teams.
  • Strong executive presence with polished presentation skills, both slides and verbal.
  • Experience working with upmarket customers, including regional mid-market or enterprise accounts.
  • Strong API knowledge and experience with technical integrations.
  • Strategic thinking with the ability to prioritize issues and propose solutions to key challenges.
  • High ownership mindset and ability to drive work forward in ambiguous or fast-changing environments.

Benefits

  • Competitive compensation with base salary ranging from $115,000-$184,000 in Zone A, $100,000-$160,000 in Zone B, and $90,000-$144,000 in Zone C.
  • Additional cash compensation may include overtime, bonus, and commissions if eligible.
  • Equity is included as part of the total rewards package.
  • Comprehensive benefits designed to support a healthy lifestyle and changing needs.
  • Hybrid work model that supports in-person collaboration and flexibility.
  • Accessible and inclusive hiring process with reasonable accommodations available.
  • Access to AI tools and a company culture that encourages learning and innovation.

Interested in this position?

Apply directly on the company website

Apply Now

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