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Senior Solutions Engineer

3 hours, 40 minutes ago
United States
Full-time
Senior
Solutions Engineer
Software Development
Salesforce
Apply Now
Toast

Toast

Toast is an all-in-one platform for restaurants, offering tableside ordering, online ordering, and labor management to empower businesses in the food service industry.

Hotels, Restaurants & Leisure
1K-5K
Founded 2012
View All Jobs 64

Description

  • Serve as a subject matter expert on Toast products, extensible tools, and integrated partners within an enterprise technology stack.
  • Partner with Enterprise Sales Representatives to identify solutions that meet prospect needs.
  • Translate business goals into tailored solutions that align with customer requirements.
  • Travel nationwide to present Toast solutions to key stakeholders, including executive teams at leading restaurant brands.
  • Demonstrate the value of Toast’s comprehensive solution to multiple buying personas involved in the decision-making process.
  • Collaborate with the product team to understand the roadmap and influence strategic product investments.
  • Use restaurant industry experience to advise prospects on how Toast can drive competitive performance.
  • Work with the marketing team to plan and execute customer conferences and industry trade shows.

Requirements

  • Hospitality, POS knowledge, or related industry experience is required.
  • Experience with multi-location brands, enterprise or franchise IT systems, or complex organizational structures is highly desirable.
  • Willingness to travel 30% or more to support business needs.
  • Strong presentation skills with executive presence and the ability to explain complex products and ideas clearly.
  • Highly collaborative mindset with the ability to partner across sales, onboarding, and product teams.
  • Strong understanding of APIs; coding skills are not required.
  • Highly organized with the ability to manage a multi-stage pipeline of high-touch deals and maintain ownership and follow-through.
  • Ability to handle complex customer communications fluently while maintaining high customer satisfaction.
  • Strong problem-solving and troubleshooting skills.
  • Familiarity with Salesforce CRM is preferred.
  • Experience with MEDDPICC or a similar structured sales methodology is preferred.
  • Prior B2B sales experience in the upmarket restaurant, hospitality, or retail sectors is preferred.

Benefits

  • Base salary range of $115,000–$184,000 for Zone A, $100,000–$160,000 for Zone B, or $90,000–$144,000 for Zone C.
  • Total rewards package includes cash compensation such as overtime and eligible bonus/commissions.
  • Equity is included in the total rewards package.
  • Benefits are included in the total rewards package.
  • Hybrid work model that supports in-person collaboration while respecting individual needs.
  • Commitment to accessible and inclusive hiring, including reasonable accommodations for applicants with disabilities.

Interested in this position?

Apply directly on the company website

Apply Now

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