Senior Payments Pricing & Operations Analyst [Mid-Market/Enterprise]

2 hours, 47 minutes ago
Full-time
Senior
Operations
Toast

Toast

Toast is an all-in-one platform for restaurants, offering tableside ordering, online ordering, and labor management to empower businesses in the food service industry.

Hotels, Restaurants & Leisure
1K-5K
Founded 2012

Description

  • Serve as the primary payments subject matter expert for the Sales organization on Mid-Market and Enterprise opportunities.
  • Support pricing negotiations and positioning of Toast’s payments offerings for complex deals.
  • Perform detailed payments data analysis to inform pricing decisions and manage related financial datasets.
  • Lead cross-functional strategic projects to improve operational processes and scale payments infrastructure.
  • Resolve high-level customer and merchant payments inquiries to support a seamless customer experience.
  • Monitor and maintain internal service level agreements to ensure timely and accurate support.
  • Partner with Sales Enablement to develop and deliver training and educational content on payments solutions and market positioning.
  • Use Salesforce, Excel, PowerPoint, and SQL to manage workflows, analyze performance, and present findings to leadership.
  • Mentor junior team members and share best practices to support technical growth within the team.

Requirements

  • Bachelor’s degree in Finance, Economics, Mathematics, or a related field.
  • 5+ years of experience in an operational or analytical role.
  • Advanced proficiency in Excel and SQL.
  • Ability to build and interpret complex financial models.
  • Strong communication skills with the ability to explain complex payment concepts to technical and non-technical audiences.
  • Experience in a high-growth tech company is preferred.
  • Data analysis programming languages are a plus.
  • Knowledge of the credit card processing industry is preferred.
  • Experience using Salesforce is preferred.

Benefits

  • Starting pay of $91,000-$146,000 USD in Zone A, $79,000-$126,000 USD in Zone B, or $72,000-$115,000 USD in Zone C.
  • Competitive compensation and benefits programs.
  • Hybrid work model that supports in-person collaboration and individual needs.
  • Flexibility designed to support changing employee needs.
  • Access to AI tools across disciplines to support faster, higher-quality work.

Interested in this position?

Apply directly on the company website

Apply Now

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