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Intranet Technical Architect

1 week, 4 days ago
United States
Full-time
Senior
Software Architect
Software Development
Confluence CSS JavaScript
Apply Now
Toast

Toast

Toast is an all-in-one platform for restaurants, offering tableside ordering, online ordering, and labor management to empower businesses in the food service industry.

Hotels, Restaurants & Leisure
1K-5K
Founded 2012
View All Jobs 64

Description

  • Own the technical foundation of The Pantry, including CMS configuration and platform architecture.
  • Design scalable navigation structures, templates, metadata models, and integrations for the intranet.
  • Maintain the platform’s extensibility, searchability, and operational stability as the organization grows.
  • Support structured knowledge architecture and information architecture across the employee knowledge platform.
  • Partner with Toast’s Centres of Excellence, which author and maintain subject-matter knowledge, to ensure the platform supports their content needs.
  • Optimize the platform for enterprise search and reliable knowledge retrieval.
  • Translate CMS technical constraints into clear guidance for business stakeholders.
  • Collaborate with cross-functional teams to support the intranet’s technical infrastructure and user experience.
  • Ensure the CMS and connected systems remain technically scalable and well maintained.

Requirements

  • Several years of experience with enterprise CMS or intranet platforms.
  • Experience configuring and maintaining systems such as Unily, SharePoint, Confluence, or Adobe Experience Manager.
  • Strong familiarity with CMS development tools, including CSS, JavaScript, and CMS APIs.
  • Strong understanding of information architecture and structured content design.
  • Experience managing complex knowledge environments.
  • Ability to translate technical CMS constraints into clear guidance for business stakeholders.
  • Ability to collaborate effectively with cross-functional teams.
  • Direct experience with the Unily CMS platform is strongly preferred.
  • Experience supporting enterprise search optimisation, structured knowledge systems, or AI-driven knowledge retrieval frameworks is valuable.
  • Experience supporting internal employee experience platforms or knowledge management systems is especially relevant.

Benefits

  • Competitive compensation with salary based on skills, experience, and geographic location.
  • Cash compensation opportunities, including overtime and bonus/commissions if eligible.
  • Equity as part of the total rewards package.
  • Benefits designed to support a healthy lifestyle and changing employee needs.
  • Hybrid work model that supports in-person collaboration and individual needs.
  • Accessible and inclusive hiring process with reasonable accommodations available.
  • Support for learning and using AI tools across the company.

Interested in this position?

Apply directly on the company website

Apply Now

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