Applied Scientist, Customer Growth

4 weeks, 1 day ago
Remote
Full-time
Senior
Data Science and Analytics
Thumbtack

Thumbtack

Thumbtack is a platform that connects individuals with local professionals for a wide range of services, from house painting to personal training. By answering a few questions, users receive quotes from qualified professionals, making it easy to compar...

Construction & Engineering
1K-5K
Founded 2009
$698M raised

Description

  • Initiate and drive applied science initiatives to completion with clear business impact.
  • Build and deploy AI systems to production, including customer lifetime value models, recommendation systems, next-best-action models, and LLM-powered agentic systems.
  • Develop tools that generate ad copy at scale and analyze campaign performance across segments.
  • Analyze structured and unstructured data from observational and experimental sources to guide model development.
  • Design solutions that balance speed of execution with scientific rigor.
  • Own the reliability and performance of deployed models through monitoring and iterative improvement.
  • Collaborate on scalable in-app experiences for onboarding, engagement, and reactivation.
  • Apply experimentation and personalization methods to improve customer growth outcomes.

Requirements

  • 5+ years of experience in applied AI or data science with demonstrated production model deployment experience.
  • Ability to read, write, and debug code in Python or similar programming languages.
  • Familiarity with agentic software engineering tools such as Claude Code, Cursor, or Codex.
  • Strong foundation in probability and statistics, including experimental design, predictive modeling, optimization, and causal inference.
  • Ability to drive technical, high-impact roadmaps for the business.
  • Experience working on complex projects with cross-functional execution.
  • Ability to break down complex problems rigorously and evaluate tradeoffs to deliver impactful projects.
  • Ability to communicate clearly with cross-functional partners at different technical levels.

Benefits

  • Remote work arrangement (#LI-Remote).
  • Expected salary range of $161,500 to $209,000 for candidates in Ontario and British Columbia.
  • Opportunity to work on high-impact AI systems for a large consumer platform.
  • Equal opportunity workplace with commitment to diversity and inclusion.
  • Reasonable accommodation support during the application process.

Interested in this position?

Apply directly on the company website

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