Watchtower Lead

2 months, 1 week ago
Full-time
Lead
Project and Program Management
Thingtrax

Thingtrax

Thingtrax enables manufacturers to measure and optimise efficiency and productivity. Thingtrax is an Industrial IoT company offering Software as a Service (SaaS) based solution to the manufacturing industry helping them track, capture and analyse data ...

Internet Software & Services
11-50
Founded 2015
$1M raised

Description

  • Maintain lifecycle gate structure within the deployment platform and oversee gate status across all active deployments.
  • Ensure required documentation, evidence, and authorised sign-off are submitted before progression between stages.
  • Pause progression when readiness criteria are not met and uphold stage-gate standards.
  • Categorise escalations, track their ageing and resolution progress, and identify repeat issues or systemic patterns.
  • Surface structural risks and escalation trends to Customer Success leadership in a clear, documented way.
  • Maintain real-time portfolio visibility across lifecycle stages, bottlenecks, and sequencing pressure points.
  • Provide structured reporting to the VP Customer Success and support capacity planning discussions.
  • Strengthen evidence submission discipline and documentation completeness in the short term.
  • Develop structured audit trails, governance reviews, and formal reporting cadences over time.
  • Manage an offshore Project Coordinator and establish consistent governance rhythms across time zones.

Requirements

  • Experience in one or more of the following: programme governance, PMO leadership, operational risk management, quality systems governance, manufacturing programme control, or lean/process transformation environments.
  • Experience operating within structured delivery frameworks.
  • Confidence to challenge constructively when standards are not met.
  • Strong written documentation capability.
  • Calm, balanced judgement under pressure.
  • Experience working across functions and time zones.
  • Governance discipline and structured thinking.
  • Coding capability is not required.
  • AI engineering expertise is not required.
  • Sales background and site-based technical engineering experience are not required.

Benefits

  • 9% pension.
  • Cycle to work scheme.
  • Employee Assistance Programme (EAP).
  • 25 days holiday plus your birthday off.
  • Opportunities to grow skills with thought leaders from the technology industry.
  • Collaborative culture with constructive feedback and support for development.
  • Autonomy to continuously improve processes and ways of working.
  • Support with training and development to stay ahead of industry trends in technology and operational techniques.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Staff Technical Program Manager

Empower Pharmacy 251-1K Health Care Providers & Services

Empower Pharmacy is hiring a Staff Technical Program Manager to lead strategic technology programs that align IT initiatives with rapid business growth in its regulated 503A/503B healthcare environment.

6 hours, 58 minutes ago

Outreach & Engagement Task Lead

Barbaricum 251-1K Professional Services

Barbaricum is hiring an Outreach & Engagement Task Lead to oversee day-to-day outreach, communications, stakeholder coordination, and community engagement for the Military Community and Family Policy MODES contract in support of the Department of Defense.

6 hours, 58 minutes ago

Federal Health Delivery & Strategy, Managing Director

Accenture 100K+ Professional Services

Accenture Federal Services is seeking a Federal Health Growth & Strategy Executive to lead federal health account growth, delivery oversight, and practice development for clients across the federal health sector.

6 hours, 58 minutes ago

Strategic Communications Task Lead

Barbaricum 251-1K Professional Services

Barbaricum is seeking a Strategic Communications Task Lead to support the MC&FP MODES contract by directing communications planning, messaging, and engagement efforts for the global military community.

7 hours, 13 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers