Remote - Permanent Inside Sales Agent (Debt/Credit)

1 month ago
Full-time
Junior
Customer and Technical Support
The Credit Pros

The Credit Pros

The Credit Pros specializes in credit repair and improvement services by correcting errors on credit reports and providing free credit counseling and building tools to help individuals enhance their credit scores.

Diversified Financial Services
51-250
Founded 2009

Description

  • Pitch and close credit repair solutions based on each customer’s profile and credit situation.
  • Follow TCP’s step-by-step sales process to promote products and address client concerns.
  • Work pre-qualified inbound leads and engage potential customers by phone.
  • Use Microsoft Suite, Salesforce, ZOHO, and Hodu in daily operations.
  • Meet and exceed quotas and KPIs for sales performance.
  • Maintain a customer-first, empathetic approach throughout the sales process.
  • Complete paid training and apply TCP’s tools and sales methodology.
  • Collaborate within a remote full-time schedule and manage assigned shift requirements.

Requirements

  • Proven experience in inside or inbound phone sales in the U.S. credit sector.
  • 1-2 years of customer service experience in B2C financial and banking services.
  • Knowledge of the U.S. credit industry, including credit cards, line of credit, and personal loans.
  • Excellent communication skills and a solution-oriented mindset.
  • Customer-first orientation with empathy for client needs.
  • Immediate availability to start.
  • Full-time remote availability with one unpaid 1-hour break in a 9-hour shift.
  • Ability to work one of the specified EST schedules, including Saturday shifts and Wednesday/Sunday off.
  • Bring Your Own Device (BYOD) with a computer that meets company requirements.
  • Willingness to learn and use TCP’s technology suite, including Microsoft Suite, Salesforce, ZOHO, and Hodu.

Benefits

  • 100% remote permanent full-time role.
  • Base salary of $8/hour or $1,386/month minimum.
  • Progressive uncapped commissions.
  • 3 weeks of paid training.
  • Employee development, management training, coaching, and upskilling.
  • Flexible accruing paid time off.
  • Company holidays and birthday time off.
  • Health benefits eligibility after one year of employment.

Interested in this position?

Apply directly on the company website

Apply Now

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