Marketing Coordinator, Ecommerce

6 hours, 10 minutes ago
Full-time
Junior
Marketing and Growth
Terrabis

Terrabis

Terrabis is a cannabis company with a simple mission to better the lives of patients and communities. They offer a premium cannabis selection, patient service, and aim to create a broader understanding of cannabis through education. With licensed produ...

Pharmaceuticals
11-50

Description

  • Maintain product menus in Dutchie POS and Dutchie Ecommerce, including names, categories, brands, images, descriptions, and availability.
  • Audit menus against POS and inventory data to correct discrepancies, missing products, duplicates, and inaccurate information.
  • Manage product listing updates, accessories, and new product setup while maintaining menu naming, categorization, and image standards.
  • Review and edit product and strain descriptions for compliance with state advertising regulations.
  • Create and maintain menu-maintenance checklists and process documentation.
  • Receive, triage, log, and communicate updates on store requests and customer complaints related to the web experience.
  • Escalate non-routine website, menu, and customer issues and route promotion requests to the appropriate team member.
  • Open, manage, and verify resolution of support tickets with Dutchie, Jane, and web-development providers.
  • Support desktop and mobile website and ecommerce QA, documenting bugs, broken links, layout issues, and checkout problems.
  • Cross-train on Jane Ecommerce, support analytics and content updates as directed, and provide coverage during vacations or escalations.

Requirements

  • High school diploma or equivalent; bachelor's degree or equivalent experience preferred.
  • 1-3 years of cannabis industry experience in inventory management, menu or ecommerce support, or retail operations.
  • Experience with data entry, platform support, or compliance.
  • Dutchie POS experience strongly preferred.
  • Experience maintaining product catalog, menu, or inventory data preferred.
  • Ability to learn new software quickly; Dutchie Ecommerce and Jane training is provided.
  • Proficiency with Excel or Google Sheets for sorting, filtering, comparing lists, and menu audits.
  • Strong written communication, proofreading, and issue-documentation skills, including reproducible steps and screenshots.
  • Familiarity with Asana or similar project tools preferred; WordPress, Terpli, A/B testing, and site analytics experience are a plus.
  • Must be at least 21 years old, pass a required background check, maintain required cannabis registration or badging, and be available for occasional weekend or after-hours support.

Benefits

  • Remote full-time role in the United States.
  • Salary range of $55,000-$65,000 USD.
  • Minimal required travel, with expenses covered.
  • Training on Dutchie Ecommerce and Jane.

Interested in this position?

Apply directly on the company website

Apply Now

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