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Digital Retail Implementation Consultant

5 hours, 46 minutes ago
United States
Full-time
Junior
Project Manager
Project and Program Management
Agile Machine Learning
Apply Now
Tekion

Tekion

Tekion is a leading provider of cloud-native automotive platforms that unify DMS, CRM, Digital Retail, Analytics, and more. Their AI-powered software enables personalized selling, upsell, and cross-sell opportunities, driving revenue and profitability....

IT Services
1K-5K
Founded 2016
$435M raised
View All Jobs 12

Description

  • Oversee and facilitate dealership user training and support throughout the onboarding lifecycle and sustainment efforts.
  • Provide Automotive Retail Desking and Digital Retailing training to dealership staff.
  • Obtain critical milestone signoffs from key dealership contacts.
  • Proactively identify implementation risks and mitigate them effectively.
  • Manage 5-8 projects at one time.
  • Organize training and setup items, keep detailed notes, and complete checklist items in the implementation runbook.
  • Complete an 8-10 week training program and retain product and process knowledge.
  • Represent Tekion professionally in dealership interactions and foster relationships with OEMs, dealership personnel, and stakeholders.
  • Support onboarding and sustainment processes while coordinating with adjacent internal teams on project roles and responsibilities.
  • Translate customer suggestions and insights into technical deliverables for Product and Support teams.

Requirements

  • 2+ years of Retail DMS experience or equivalent in the auto industry.
  • Proven experience implementing SaaS solutions in large and small auto dealerships.
  • Experience working in an early-stage startup environment is a plus.
  • Exceptional written and verbal communication skills with stakeholders at all levels.
  • Ability to explain technical concepts in a clear, consumable way for adult learners.
  • 1+ years in a Project Management or Project Lead role is preferred.
  • Travel required is less than 25%.
  • Ability to work with little instruction on day-to-day work and general instructions on new assignments.
  • In-depth knowledge of the retail automotive industry, including common terminology and dealership process flows.
  • Deep understanding of Tekion products, including end-user workflows and configurations.

Benefits

  • Competitive compensation with a base salary range of $60,000-$100,000 USD.
  • Generous stock options, with possible additional equity compensation.
  • 100% employer-paid medical, dental, and vision coverage.
  • Unlimited PTO and parental leave.
  • Free snacks and beverages.
  • Opportunity to work in an early-stage, hyper-growth startup.
  • Career growth and development opportunities.
  • Dynamic, collaborative work environment with an open and transparent culture.

Interested in this position?

Apply directly on the company website

Apply Now

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