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Power Platform Technical Consultant

6 hours, 32 minutes ago
United Kingdom, Ireland
Full-time
Mid Level
Implementation Consultant
Software Development
Azure C# JavaScript Microsoft Dynamics 365 .NET Power BI SQL Server
Apply Now
TEKenable.com

TEKenable.com

TEKenable.com specializes in providing rapid digital transformation services that leverage low code cloud platforms, artificial intelligence, and data analytics to enhance business efficiency, reduce costs, and drive revenue growth.

Internet Software & Services
51-250
Founded 2002
View All Jobs 10

Description

  • Work on existing Dynamics 365 and Power Platform projects to support configurations and customizations.
  • Support, manage, and deliver ongoing platform application support with a focus on customer satisfaction and service excellence.
  • Own problem resolution and implement corrective actions where required.
  • Analyze system functions and review functional and technical specifications with other team members.
  • Replicate incoming incidents in UAT, QA, or Sandbox environments to verify fixes.
  • Work with the team to ensure best-practice and quality customer software support.
  • Maintain high standards of customer engagement and service.
  • Write technical documentation.
  • Complete work-related training and learning toward relevant Microsoft certifications in Power Platform.
  • Guide and manage existing support engineering personnel where needed.

Requirements

  • Experience working in software support environments.
  • Experience with a .NET programming language, preferably C#.
  • Experience with Microsoft Power Platform, including Power Apps, Power BI, and Power Automate.
  • Experience with data, UI, logic, Dataverse, and visualizations.
  • Strong ability to manage multiple client relationships simultaneously.
  • Strong customer engagement and delivery experience.
  • Experience with Azure and cloud concepts.
  • Knowledge of the ITIL framework.
  • Strong interpersonal skills with the ability to support and communicate with users at all levels.
  • Ability to work on own initiative, be self-motivated, and work effectively as part of a team.
  • Ability to be resilient, customer-centric, and a strong decision-maker.
  • Strong desire and ability to learn new platforms and technologies.
  • Preferred experience working in managed services or SLA-based support.
  • Preferred experience with Azure and Azure DevOps.
  • Preferred Microsoft certifications.
  • Preferred experience with SharePoint 365.
  • Relevant third-level qualification in Business or IT is advantageous but not essential.
  • Formal management or leadership training is advantageous.
  • Relevant technical accreditations are highly desirable.

Benefits

  • Permanent remote position working from home in Ireland or the UK.
  • Flexible working hours.
  • Health insurance.
  • Company trips.
  • Opportunity to work for an award-winning Microsoft Business Applications Partner of the Year.
  • Opportunity to join a global workforce of 200+ employees across multiple countries.
  • Professional development support, including Microsoft certifications.
  • Opportunities to mentor junior support engineers and broaden expertise across Microsoft technologies.

Interested in this position?

Apply directly on the company website

Apply Now

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