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Accounts Coordinator

1 week ago
India
Full-time
Junior
Accountant
Customer and Technical Support
Apply Now
teamified.com

teamified.com

teamified.com specializes in enhancing the rental experience for property owners by showcasing their businesses and maximizing brand loyalty, ultimately helping them increase rental revenue while reducing stress.

Hotels, Restaurants & Leisure
Founded 2020
View All Jobs 17

Description

  • Process, allocate, and reconcile customer payments accurately.
  • Review customer accounts daily to verify balances and transactions.
  • Investigate and resolve payment discrepancies and account issues.
  • Monitor failed payments and follow up on overdue accounts promptly and professionally.
  • Respond to customer enquiries by phone and email and resolve issues where possible.
  • Answer incoming calls and direct enquiries to the appropriate team members.
  • Maintain accurate customer records and update account information in the system.
  • Liaise with internal teams to resolve billing, payment, and account-related matters.
  • Escalate complex account issues when necessary.
  • Assist with general administrative duties and other assigned tasks.

Requirements

  • Previous experience in accounts administration, account coordination, or a similar customer service role.
  • Strong attention to detail and a high level of accuracy.
  • Good understanding of payment processing and account reconciliation.
  • Excellent verbal and written communication skills.
  • Strong organisational and time management skills.
  • Ability to prioritise tasks and work independently.
  • Proficiency in Microsoft Office, particularly Excel, and comfort learning new software systems.
  • Professional, reliable, and customer-focused.
  • Experience working in a fast-paced environment is required.
  • Ability to manage multiple tasks at once is required.

Benefits

  • Access to online learning platforms and a budget for professional development.
  • A collaborative, no-silos environment that encourages learning and growth across teams.
  • A dynamic social culture with team lunches, social events, and opportunities for creative input.
  • Health insurance.
  • Leave benefits.
  • Provident Fund.
  • Gratuity.

Interested in this position?

Apply directly on the company website

Apply Now

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