Advanced Consulting Engineer

5 hours, 31 minutes ago
Full-time
Lead
Software Development
Tanium

Tanium

Tanium is a leading provider of security and systems management solutions, offering real-time data collection at enterprise scale. Their Converged Endpoint Management (XEM) platform enables organizations to see, control, and protect every endpoint, eve...

Internet Software & Services
1K-5K
Founded 2007
$1000M raised

Description

  • Operationalize customer business objectives and drive value realization during complex or stalled adoption.
  • Enable end users to effectively use Tanium products and overcome adoption barriers.
  • Provide post-sales technical advisory for complex product setup, configuration, and support issues.
  • Document technical setups and configurations in runbooks.
  • Deliver onsite technical assistance for support issues that create adoption or churn risk.
  • Provide product-specific guidance for advanced use cases.
  • Provide documented feedback to Product, Engineering, Enablement, and Customer Service Operations after engagements.
  • Support customer engagement issues across enterprise and major accounts.

Requirements

  • Associate degree or equivalent experience required.
  • Bachelor’s degree in Computer Science, MIS, or similar experience is a plus.
  • 8+ years of industry experience with technical skills in networking, security, operations, scripting, and/or programming.
  • Experience in one or more of: Endpoint Security, Endpoint Support/Troubleshooting, Incident Response, Systems Management, or Utility Scripting (bash, PowerShell, VBScript, Python).
  • Extensive hands-on Tanium experience.
  • Breadth of knowledge to lead customers and internal teams.
  • Ability to master new concepts and continue building expertise in the Tanium platform and modules.
  • Strong critical thinking and problem-solving skills with high autonomy.
  • Strong executive communication, emotional intelligence, and patience.
  • Strong influencing, collaboration, ownership, and informal leadership skills.

Benefits

  • Annual base salary of $150,000 to $230,000.
  • Equity awards.
  • Medical, dental, and vision insurance.
  • Family planning benefits and health savings account.
  • Flexible spending account and transportation savings account.
  • 401(k) retirement plan with company match.
  • Life, accident, disability, and business travel accident insurance.
  • Employee assistance and other well-being benefits.
  • 5 days of volunteer time off (VTO).

Interested in this position?

Apply directly on the company website

Apply Now

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