Enterprise Delivery Manager

13 hours, 49 minutes ago
Full-time
Senior
Project and Program Management
Tandems

Tandems

Tandems, formerly known as SigFig, is an AI-native wealth operating system provider established in 2006. The company rebranded in 2025 to focus on verticalized AI tools that automate repetitive tasks for financial institutions, wealth management firms, and advisors. Tandems manages over $60 billion in assets across 2 million accounts and supports 6,000 advisors. The company offers a modular platform called WealthOS, which integrates AI with legacy systems. It emphasizes trust, configurability, accuracy, and security, ensuring compliance with regulations. Tandems provides three core AI solutions: TandemsMeet for enhancing sales and meeting effectiveness, TandemsGrow for portfolio analysis and client engagement, and TandemsInvest for automated investment management. These tools streamline workflows and improve efficiency in banking, wealth, and insurance sectors.

information technology & services
51-200
Founded 2006
$113M raised

Description

  • Lead end-to-end delivery of complex enterprise and AI-enabled projects from scoping and planning through launch.
  • Serve as the primary partner-facing liaison and run structured meetings with clear agendas and follow-through.
  • Coordinate cross-functional work across Product, Engineering, Compliance, Operations, Design, Client Services, QA, Marketing, and Customer Success.
  • Track delivery progress, review team output, and provide concise status updates to leadership.
  • Translate partner needs into actionable requirements and support prioritization and tradeoff decisions with Product and Engineering.
  • Plan and execute software releases, including runbook reviews, partner communications, release coordination, and validation steps.
  • Partner with Enterprise Support to track client and user issues, escalate urgency when needed, and drive timely resolution.
  • Design, implement, and improve delivery frameworks, processes, and playbooks across partners and product lines.
  • Document best practices and lessons learned to improve delivery quality, consistency, and efficiency.

Requirements

  • 5+ years of experience in enterprise delivery, technical program management, professional services, or a similar client-facing implementation role.
  • Demonstrated ownership of complex software or AI project delivery from scope through launch with on-time, high-quality outcomes.
  • Strong client-facing communication skills with the ability to build trust and manage expectations.
  • Technical fluency with architecture, APIs, data flows, integration patterns, and model outputs.
  • Experience with structured project management, including agile frameworks, roadmap planning, sprint execution, risk management, and dependency mapping.
  • Proven ability to orchestrate cross-functional teams across Product, Design, Engineering, QA, and Customer Success.
  • Outcome-oriented mindset focused on business impact, measurable results, and customer adoption.
  • Strong problem-solving skills and adaptability in ambiguous or shifting-priority environments.
  • Excellent communication skills for distilling complex updates into clear narratives for executives and senior stakeholders.
  • Experience developing repeatable delivery playbooks, scalable processes, KPIs, and templates (preferred).

Benefits

  • Competitive benefits package.
  • Flexible PTO.
  • 401(k) with company match.
  • $1,000 yearly wellness benefit.
  • $1,000 bonus for opening a TandemsInvest managed account.
  • Mobile and internet subsidy.
  • Remote-first work environment.

Interested in this position?

Apply directly on the company website

Apply Now

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