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Product Manager, Billing

2 weeks, 5 days ago
Canada
Full-time
Senior
Product Manager
Product Management
AWS Azure GCP LLM Looker Salesforce Snowflake SQL
Apply Now
Tailscale

Tailscale

Tailscale is a zero config VPN service that simplifies network security and connectivity for teams of any scale, offering easy deployment, minimal latency, and compatibility with existing services.

Diversified Telecommunication Services
51-250
Founded 2019
$115M raised
View All Jobs 46

Description

  • Own the product strategy and roadmap for entitlements, plans, and billing infrastructure.
  • Own the Stripe integration and payment processing stack, including plan selection, payment UX, and subscription lifecycle management.
  • Build and manage the usage data ingestion pipeline and APIs that power metering, usage reporting, and usage-based billing.
  • Design billing experiences for usage reports and invoices so they are clear and trustworthy for self-serve and enterprise customers.
  • Define and manage entitlements and plan structures that map pricing and packaging to customer access.
  • Own enterprise billing workflows, including Salesforce-to-billing entitlement sync and custom enterprise plan management.
  • Partner with the Growth PM on shared metering and event data infrastructure for product analytics and billing.
  • Partner with Finance and Go-to-Market teams to develop and execute pricing and packaging changes.
  • Define and track billing metrics such as expansion revenue, billing-related churn, invoice accuracy, and support ticket volume.
  • Translate business strategy into product requirements for billing and monetization systems.

Requirements

  • 4+ years in a product role with direct experience owning billing, payments, pricing, or monetization systems at a SaaS or technology company.
  • Understanding of billing systems architecture, including metering, rating, invoicing, payment processing, and subscription lifecycle management.
  • Experience with pricing and packaging strategy and cross-functional coordination across product, finance, sales, and marketing.
  • Experience with data analytics tools such as SQL, Looker, or Snowflake, and comfort using data to prioritize work and measure outcomes.
  • Strong product taste and belief that billing and checkout experiences deserve the same design rigor as core product features.
  • Ability to explain complex billing and pricing concepts to technical and non-technical stakeholders.
  • Ability to move fast, build context independently, and drive decisions without waiting to be directed.
  • Hands-on experience with Tailscale at work or home is preferred.
  • Direct experience with Stripe or similar metered billing platforms such as Metronome, Orb, or OpenMeter is preferred.
  • Experience building or scaling usage-based or consumption billing models is preferred.
  • Experience with cloud marketplace billing across AWS, GCP, or Azure is preferred.
  • Background in developer tools, infrastructure, or security-focused SaaS is preferred.
  • 0-to-1 product building experience, including standing up a billing system or pricing model from scratch, is preferred.
  • Familiarity with PLG or self-serve environments where billing is a core part of the user journey is preferred.
  • Experience with Salesforce CPQ or CRM-to-billing system integrations is preferred.
  • Experience using LLMs and coding agents in daily product workflows is preferred.

Benefits

  • Competitive total compensation package with base salary, equity, and variable commission for quota-based roles.
  • CAN base salary range of $209,040 to $261,300 CAD.
  • Comprehensive group benefits with no waiting period, including health, vision, and dental coverage for you and your family.
  • Remote-first work environment with flexibility in how and when you work.
  • Paid time off with a flexible PTO program.
  • $1,500 USD annually for professional development, plus mentorship, coaching, and internal promotion opportunities.
  • Home office support including a company-owned laptop, monthly home internet reimbursement, and $1,000 USD for workstation setup.
  • Generous parental leave from day one, with top-ups for up to 26 weeks.

Interested in this position?

Apply directly on the company website

Apply Now

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