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Junior ServiceNow Developer

1 day, 20 hours ago
United Kingdom
Full-time
Junior
Salesforce Developer
Software Development
Agile JavaScript REST API
Apply Now
Sword Group

Sword Group

Sword Group is a world-leading IT and digital transformation partner, delivering high-value business applications and solutions to streamline businesses, improve quality, and reduce costs globally.

Internet Software & Services
1K-5K
View All Jobs 9

Description

  • Support the design and development of ServiceNow solutions, including forms, workflows, scripts, and simple custom applications.
  • Assist in configuring and enhancing ITSM processes within ServiceNow.
  • Write and maintain basic to intermediate scripts using JavaScript and Glide APIs under guidance.
  • Contribute to integrations using REST/SOAP APIs where required.
  • Participate in testing activities, including support for Automated Test Framework (ATF) execution and defect resolution.
  • Support releases, deployments, and environment updates as part of the delivery cycle.
  • Work closely with senior developers, system administrators, and platform engineers to deliver changes and enhancements.
  • Assist in investigating and resolving platform issues, escalating where appropriate.
  • Follow established development standards, coding guidelines, and documentation practices.
  • Participate in Agile ceremonies such as stand-ups, sprint planning, and reviews.

Requirements

  • Some experience, commercial or academic, working with ServiceNow or similar ITSM platforms.
  • Basic understanding of ServiceNow architecture and modules, with ITSM exposure desirable.
  • Familiarity with JavaScript fundamentals or similar scripting/programming experience.
  • Exposure to REST APIs or integrations is beneficial but not essential.
  • Understanding of ITIL principles is advantageous.
  • Experience working in Agile teams is desirable.
  • Strong problem-solving mindset and willingness to learn.
  • Good communication skills and ability to work collaboratively in a team environment.
  • ServiceNow Certified System Administrator (CSA) or working towards it is preferred.
  • Exposure to ServiceNow development training or certification pathways, with CAD desirable long term, is preferred.
  • ITIL Foundation certification is advantageous but not essential.

Benefits

  • Competitive salary.
  • Personalised career development plan tailored to your goals and aspirations.
  • Learning and development opportunities to support growth.
  • Flexible working arrangements to support work-life balance.
  • Generous annual leave allowance.
  • Enhanced family-friendly benefits.
  • Pension scheme.
  • Access to private health, well-being, and insurance schemes, plus an employee assistance programme and discounted cash plan.

Interested in this position?

Apply directly on the company website

Apply Now

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