RemoteLeaf Logo
Log in Sign up

Customer Support Specialist - APAC

13 hours, 28 minutes ago
Malaysia
Full-time
Junior
Customer Support
Customer and Technical Support
Apply Now
Swapcard

Swapcard

Swapcard is a top event and community platform providing AI-powered all-in-one event management solutions for in-person and hybrid events, fostering networking and community building.

Professional Services
201-500
$5M raised
View All Jobs 5

Description

  • Support platform users before, during, and after their events.
  • Run regular webinars for event organizers and exhibitors.
  • Create event content for attendees, exhibitors, and organizers in partnership with the event team.
  • Provide online and onsite support throughout events.
  • Travel to client events as business needs require, with advance notice and covered expenses.

Requirements

  • Prior experience in customer service, support, or project management.
  • Experience or interest in technology and events.
  • Excellent interpersonal and client-service skills.
  • Ability to work collaboratively and autonomously.
  • Empathetic, service-oriented approach to client support.
  • Adaptability and initiative in a fast-paced startup environment.
  • Proactive, engaged, and calm under pressure.
  • Availability to work weekends and flexible shifts.
  • Willingness to travel to events as needed.

Benefits

  • Remote-first work policy, with headquarters in Paris.
  • Generous paid time off.
  • Swapcard pays 100% of health insurance contributions.
  • Remote-work perks and a work-from-home equipment budget.
  • Co-working space budget.
  • Learning and professional development budget.
  • Mental health care initiatives.
  • In-person social gatherings and an international team environment.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

The Recovery Village Drug and Alcohol Rehab

Financial Client Services Specialist

The Recovery Village Drug and Alcohol Rehab 201-500 Health Care Providers & Services

Advanced Recovery Systems is hiring a remote Financial Client Services Specialist to provide insurance verification, financial counseling, and upfront collections for patients across its outpatient and IOP behavioral health facilities.

United States Full-time Junior Customer Support
HIPAA
7 hours, 43 minutes ago
FINN

Junior Customer Service Agent – Fraud Management (w/m/x)

FINN 501-1000 Consumer Services

Als Customer Service Agent – Fraud Management (m/w/x) bei FINN schützt du die Fahrzeugflotte durch Risikoprüfungen, Betrugsprävention und die Steuerung kritischer Fälle im Auto-Abo-Geschäft.

Germany Full-time Junior Customer Support
$48k-$55k
13 hours, 13 minutes ago
FINN

(Junior) Customer Service Agent (m/w/d)

FINN 501-1000 Consumer Services

Als Customer Service Agent bei FINN betreust du Privat- und Geschäftskund:innen während ihres gesamten Auto-Abos und sorgst über Telefon, E-Mail und Chat für schnelle, faire Lösungen.

Europe Contract Junior Customer Support
$37k-$47k
13 hours, 13 minutes ago
Aera Technology

Support Operations Specialist (Night Shift)

Aera Technology 501-1000 Internet Software & Services

Aera Technology is seeking a Support Operations Specialist to resolve complex customer technical issues and improve support operations for its AI-powered decision automation platform.

India Full-time Mid Level Customer Support
Machine Learning SQL
13 hours, 28 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers