Sur Global Services

Sur Global Services

Sur Global Services specializes in facilitating nearshoring solutions, enabling businesses to outsource operations to neighboring countries, thereby enhancing their workforce efficiency and supporting growth in the evolving landscape of remote work.

IT Services

Description

  • Participate in the adoption, monitoring, and support of new features, backup technologies, and related systems.
  • Maintain IT systems management tools used by the team.
  • Create and deploy technical solutions through the dev/qa/prod pipeline.
  • Remediate and mitigate vulnerabilities across a variety of technical products.
  • Communicate with third-party technical support when needed.
  • Support the team as an on-call engineer on a 24/7 flexible schedule.
  • Take part in daily NOC monitoring shifts.
  • Document all changes in the Change Management process and Confluence.
  • Track projects and work items in Jira.
  • Automate system management tasks and improve operational efficiency across IT processes.

Requirements

  • C1 level English or equivalent.
  • 5+ years of experience as a systems engineer with strong automation skills.
  • Strong knowledge of Microsoft Windows and Linux server platforms.
  • Proficiency in Active Directory, Group Policy, and DNS.
  • Experience with Microsoft SQL Server maintenance and backup strategies.
  • Familiarity with Exchange on-premises and Office 365.
  • Understanding of monitoring systems such as SCOM and Prometheus.
  • Experience with Ansible scripting for system management automation.
  • Expertise in open-source backup tools.
  • Strong understanding of security best practices and the ability to troubleshoot technical issues effectively.
  • Experience with Windows Failover Clustering.
  • Some experience with Amazon Web Services, including EC2, IAM, Config, CloudWatch, and CloudFormation.
  • Familiarity with Citrix XenApp (Citrix Virtual Apps) and remote application delivery.
  • Experience with Git, TFS, and version-controlled configurations.

Benefits

  • Compensation of USD $4,000–$5,500 per month.
  • Fixed 9-hour shift between 8:00 and 20:00 EST, Monday through Friday.
  • On-call rotation of approximately one week every three months.
  • US market holidays observed.
  • Only CVs submitted in English will be accepted.

Interested in this position?

Apply directly on the company website

Apply Now

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