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Lead IT Systems Engineer

18 hours ago
United States
Full-time
Lead
Systems Engineer
DevOps and Infrastructure
Agile Ansible AWS Azure Bash DNS EC2 GCP LLM OpenID Connect PowerShell Python REST API Terraform
Apply Now
Klaviyo

Klaviyo

Klaviyo offers intelligent email marketing, SMS, and automation services for ecommerce businesses, empowering brands to personalize customer interactions and drive growth.

IT Services
1K-5K
Founded 2012
View All Jobs 120

Description

  • Lead the design, implementation, and maintenance of enterprise SaaS systems.
  • Spearhead SSO/SCIM implementations and complex multi-tool integrations and automations.
  • Collaborate closely with operations, engineering, Security, Risk, Trust, and the IT Searchbar team on system performance and support.
  • Act as a technical escalation point for system-related issues.
  • Mentor team members and help them grow their scope and impact.
  • Establish team standards, intake and prioritization frameworks, and OKRs.
  • Build, maintain, and improve tooling, infrastructure, and documentation to support business needs.
  • Automate and improve workflows, escalation processes, and IT initiatives.
  • Implement new processes and evaluate and improve existing processes.
  • Partner with stakeholders to deliver scalable and efficient systems and solutions.

Requirements

  • Minimum 5 years of experience in systems engineering in fast-paced, results-driven environments.
  • Proven ability to define problem statements, manage technical projects, collaborate with stakeholders, and deliver results.
  • Extensive experience in Identity and Access Management (IAM), including IdP configuration, management, and maintenance.
  • Experience with Okta or Azure preferred for IAM and identity systems.
  • Strong experience with enterprise-scale networking, including routing, DNS, global office networks, and VPNs.
  • Experience integrating Large Language Models (LLMs) or other AI technologies into enterprise systems for automation or process improvement.
  • Deep technical knowledge in at least one additional domain such as corporate security, endpoint management, cloud infrastructure, or enterprise SaaS administration.
  • Experience with scripting for workflow automation using Bash, PowerShell, or Python; Python preferred.
  • Experience with AWS Lambda is a plus.
  • Familiarity with infrastructure-as-code tools such as Terraform or Ansible is a bonus.
  • Knowledge of vendor management and IT budget management.
  • Availability to participate in an after-hours on-call rotation for site-specific or business-blocking issues.
  • Experience designing automated security workflows with Okta Workflows or similar tools is a nice to have.
  • Experience scaling critical infrastructure in agile, fast-growing SaaS or tech environments is a nice to have.
  • Experience building custom tools and integrating systems via RESTful APIs, OAuth 2.0, or OpenID Connect is a nice to have.
  • Hands-on experience securing and managing AWS and GCP core infrastructure is a nice to have.
  • Experience with VPC, EC2, Security Groups/Firewalls, ACLs, and least-privilege IAM roles is a nice to have.

Benefits

  • Base salary range of $140,000 to $210,000 USD.
  • Eligibility for the company’s annual cash bonus plan.
  • Equity as part of the total compensation package.
  • Sign-on payments may be included.
  • Comprehensive health, welfare, and wellbeing benefits based on eligibility.
  • Support for flexible work arrangements, with up to 10% travel as needed.
  • A work environment that emphasizes generous benefits and support for employees.

Interested in this position?

Apply directly on the company website

Apply Now

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