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(fluent Ukrainian) DevOps Engineer (EU, remote)

3 months, 4 weeks ago
Spain, Hungary, Poland, Romania, Cyprus
Contract
Mid Level
DevOps Engineer
DevOps and Infrastructure
Ansible AWS Bash Cloudflare DNS Docker GCP Go Grafana Jenkins Linux Memcached MySQL Nginx PostgreSQL Prometheus Python RabbitMQ Redis Reverse Proxy SSH TCP/IP Terraform WebSockets WordPress
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SupportYourApp

SupportYourApp

SupportYourApp is a multinational company offering high-quality customer support services for tech companies worldwide, with 24/7 support in 55 languages, PCI/DSS and ISO certifications, and a focus on customer satisfaction and long-term client relatio...

Internet Software & Services
251-1K
Founded 2010
View All Jobs 9

Description

  • Build, maintain, and optimize CI/CD pipelines for web products, websites, and internal services using Jenkins and GitLab CI/CD.
  • Support the gradual migration of deployment processes from Jenkins to GitLab CI.
  • Ensure stable, repeatable, and predictable deployments with rollback mechanisms and minimal manual steps.
  • Configure and maintain Docker-based runtime environments for web applications and services.
  • Standardize Docker, docker-compose, deployment scripts, and runtime configurations to reduce rework.
  • Administer Linux servers in production, including setup, patch management, troubleshooting, and performance analysis.
  • Automate infrastructure setup, configuration management, and maintenance processes using Ansible and Bash.
  • Support web infrastructure components such as Nginx, SSL/TLS, reverse proxy, routing, Cloudflare, DNS, caching, and basic security rules.
  • Set up, maintain, and improve monitoring, logging, and alerting for production systems.
  • Analyze deployment failures and production incidents, perform root cause analysis, and propose preventive actions.
  • Support backup and restore operations, monitoring, and basic troubleshooting for MySQL/PostgreSQL.
  • Implement and maintain security practices for Linux and web infrastructure, including hardening, access control, updates, and vulnerability remediation.
  • Document infrastructure decisions, deployment workflows, configurations, and important changes.
  • Coordinate production changes with the team, communicate risks clearly, and proactively address infrastructure weaknesses that could impact stability.

Requirements

  • 3+ years of experience administering Linux servers in production environments, including systemd, networking, firewall, SSH, logging, storage, processes, and performance troubleshooting.
  • Strong understanding of networking technologies and protocols, including TCP/IP, DNS, HTTP/HTTPS, SSL/TLS, WebSockets, reverse proxy, routing, and network diagnostics.
  • Practical experience with Docker and docker-compose, including runtime environments, networking, volumes, debugging, and optimization.
  • Experience building and maintaining CI/CD pipelines with Jenkins and GitLab CI/CD, including automated deployment, rollback, and downtime reduction.
  • Experience automating infrastructure and configuration management with Ansible.
  • Experience with Nginx for reverse proxy, SSL, routing, and web application deployment.
  • Understanding of SRE principles, including reliability, observability, incident response, and root cause analysis.
  • Experience with monitoring and logging tools such as Prometheus, Grafana, ELK/Promtail, Sentry, or similar solutions, plus alerting strategy design.
  • Basic to intermediate experience administering MySQL/PostgreSQL, including backup/restore, monitoring, and troubleshooting.
  • Understanding of Linux and web infrastructure security best practices, including hardening, access control, SSL/TLS, patching, and vulnerability handling.
  • Strong troubleshooting skills, including issue isolation, root cause analysis, and preventive action planning.
  • Self-sufficiency and ownership of infrastructure tasks end to end.
  • English proficiency at Intermediate (B1) level or higher.
  • Experience with AWS, GCP, or other cloud platforms is a plus.
  • Experience with Cloudflare and Terraform is a plus.
  • Experience supporting a large number of production hosts and modernizing legacy infrastructure is a plus.
  • Understanding of high-availability solutions such as Keepalived, replication, and failover is a plus.
  • Experience with Redis, RabbitMQ, and Memcached is a plus.
  • Understanding of MySQL/PostgreSQL replication is a plus.
  • Basic Python or Go skills are a plus.
  • Experience administering WordPress or headless WordPress is a plus.
  • Experience conducting post-incident reviews and RCA is a plus.

Benefits

  • Work during business hours.
  • Remote work option or work from unique Kyiv office spaces near Vasylkivska metro station.
  • Trust-based communication with no activity trackers.
  • Balanced workload and personal time, with internal medical policy support.
  • Creative, people-focused culture with mutual feedback.
  • Attractive referral rewards for recommending friends.
  • Competitive compensation in USD.
  • Paid onboarding and access to the corporate library.

Interested in this position?

Apply directly on the company website

Apply Now

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