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Senior Manager of UX Design

1 month, 1 week ago
United States
Full-time
Lead
Product Designer (UI/UX)
Design and User Experience
Amplitude Design Systems Figma Prototyping UX Design
Apply Now
SupplyHouse.com

SupplyHouse.com

SupplyHouse.com is an online supplier specializing in plumbing, heating, and HVAC supplies, offering over 90,000 products at competitive prices while ensuring a low price guarantee and fast shipping to support professionals in the trades.

Building Materials
251-1K
Founded 2004
View All Jobs 7

Description

  • Lead, mentor, and grow a team of UX designers while setting standards for design quality and consistency.
  • Establish a research-informed design process grounded in customer insights, usability findings, and behavioral data.
  • Partner with Customer Research to translate qualitative and quantitative findings into actionable design direction.
  • Own UX best practices and design standards, including accessibility, information architecture, and interaction patterns.
  • Present UX strategy and design rationale to executive and senior leadership using business metrics such as conversion, retention, and engagement.
  • Collaborate with Marketing, Merchandising, and IT to align design solutions with broader product and marketing strategies.
  • Create a framework for prioritizing UX initiatives based on customer impact and business value.
  • Manage stakeholder expectations and timelines across multiple concurrent design workstreams.
  • Identify opportunities to integrate AI-driven tools into UX workflows and the customer journey.

Requirements

  • Bachelor’s degree in Marketing or a related field.
  • 10+ years of UX leadership experience, including 2+ years directly managing designers.
  • Experience designing direct-to-consumer e-commerce experiences and owning conversion-related outcomes.
  • Demonstrated use of qualitative and quantitative customer research to guide design decisions.
  • Strong portfolio showing research input, design rationale, and measurable outcomes.
  • Experience presenting design strategy to executive stakeholders and defending decisions with data.
  • Proficiency with modern design and prototyping tools such as Figma.
  • Excellent communication skills across team-level design critique and executive-level strategy.
  • Experience with large, attribute-heavy product catalogs or B2B/trade distribution is preferred.
  • Familiarity with analytics platforms such as Amplitude is preferred.
  • Must be authorized to work full-time in the U.S.; visa sponsorship is not available.
  • Must live in or be willing to relocate to an eligible state and maintain a distraction-free remote work environment.

Benefits

  • Base salary of $156,088–$195,110 per year.
  • Remote work with time-zone flexibility and reimbursed travel to Melville, NY, six times annually.
  • Medical, dental, vision, life, disability, and voluntary insurance options.
  • 401(k) with up to a 4% company match.
  • Paid vacation, sick time, holidays, and Volunteer Paid Time Off.
  • Employee Assistance Program with mental health, financial planning, and legal support.
  • Company equipment and a one-time $250 work-from-home stipend.
  • $750 annual professional development budget, annual merit and bonus opportunities, training, and internal mobility.
  • Ownership for All program providing financial participation in company growth.
  • Wellness initiatives, flex-time policy, $25 monthly Grubhub credit, and employee rewards and recognition.

Interested in this position?

Apply directly on the company website

Apply Now

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