Risk Operations Analyst - SSO

2 hours, 46 minutes ago
Stripe

Stripe

Stripe is a global technology company that provides financial infrastructure for the internet. They offer a suite of APIs and tools for businesses to accept online and in-person payments, automate financial processes, and embed financial services in th...

Diversified Financial Services
5K-10K
Founded 2009
$8700M raised

Description

  • Investigate complex, high-risk, and gray-area user business cases and make sound risk judgments.
  • Develop custom, evidence-based solutions when standard frameworks do not fully apply.
  • Identify systemic trends across cases and propose scalable solutions to cross-functional stakeholders.
  • Collaborate with Risk Operations, User Support, Risk Partnerships, Legal, Compliance, and Product on risk mitigation strategies.
  • Engage directly with users in both positive and sensitive conversations while balancing regulatory and financial partner requirements.
  • Communicate complex risk findings clearly to internal partners, financial partners, and Stripe leadership.
  • Contribute to the design and continuous improvement of SSO processes, decision frameworks, and tooling.
  • Build and maintain documentation, procedures, and playbooks to support scalability and knowledge management.
  • Identify gaps in current systems, policies, and strategies and recommend improvements with stakeholders.

Requirements

  • 5+ years of experience in risk management, compliance, fraud, financial operations, or a closely related field in a fast-moving environment.
  • Demonstrated ability to navigate gray-area and non-binary decision-making in complex risk environments.
  • Strong critical thinking and analytical skills with the ability to synthesize multiple data sources into a coherent risk narrative.
  • Experience collaborating cross-functionally on complex problems and driving alignment across teams with competing priorities.
  • Ability to engage directly with users, including in difficult or sensitive conversations, with empathy, clarity, and professionalism.
  • Strong written and verbal communication skills and the ability to articulate complex risk findings to varied audiences.
  • Comfort with ambiguity and fast-paced, constantly evolving environments.
  • Track record of identifying systemic problems from individual case patterns and driving process improvements.
  • Deep empathy for entrepreneurs and businesses, with motivation to solve problems that empower them.
  • Preferred: Familiarity with compliance or financial partnership relationship management.
  • Preferred: Experience with risk assessment and mitigation strategies in a fintech or payments environment.
  • Preferred: Working knowledge of data analysis and AI tools to quantify risk and inform decisions.
  • Preferred: Background in regulatory compliance within financial services.
  • Preferred: Experience developing scalable operational frameworks or playbooks in ambiguous, high-stakes environments.
  • Preferred: Knowledge of payment processing systems and associated risks.

Interested in this position?

Apply directly on the company website

Apply Now

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