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Program Manager, Card Network Office (CNO)

1 week ago
United States
Full-time
Senior
Program Manager
Project and Program Management
JIRA
Apply Now
Stripe

Stripe

Stripe is a global technology company that provides financial infrastructure for the internet. They offer a suite of APIs and tools for businesses to accept online and in-person payments, automate financial processes, and embed financial services in th...

Diversified Financial Services
5K-10K
Founded 2009
$8700M raised
View All Jobs 19

Description

  • Establish a release management process aligned with card network mandates and advise cross-functional partners on impacts, timelines, and changes.
  • Review and analyze biannual card network releases to identify initiatives that affect Stripe’s business and prioritize them with partner teams.
  • Facilitate communication between engineering teams and card network Technical Partner Managers to resolve clarifications and negotiate complex mandates and programs.
  • Build a framework for monitoring compliance with card network requirements and internal policies, including regular audits and assessments.
  • Create and maintain metrics and JIRA dashboards to track mandates across each release cycle and support decision-making.
  • Own the network mandate intake process, including timely review, assessment, prioritization, and waiver request management.
  • Engage with external network partners through councils, forums, and strategic meetings to build and maintain relationships.
  • Advocate for Stripe within the card network ecosystem and represent Stripe’s perspectives to network stakeholders.
  • Drive continuous improvement by identifying process gaps and recommending changes across processes, systems, and teams.

Requirements

  • 5+ years of experience in the payments industry, with significant expertise in card networks and card network rules and compliance activities.
  • Deep understanding of acquiring platforms and systems and how they interact with card network products and processes.
  • Proficiency with JIRA, card network portals, and Google Workspace tools such as Sheets, Docs, and Slides.
  • Proven experience collaborating with product and engineering teams to develop new processes and strategies.
  • Strong program and project management skills, including the ability to influence stakeholders outside of direct control.
  • Excellent written and verbal communication skills for working with internal and external partners.
  • Ability to work independently with minimal guidance in uncertainty and ambiguity.
  • Strategic thinking skills with the ability to identify cross-functional issues and communicate implications clearly.
  • Prior experience at a payment service provider, card network, or high-growth technology company is preferred.
  • Bachelor’s degree in a relevant field such as Finance or Technology is preferred.

Interested in this position?

Apply directly on the company website

Apply Now

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