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General Manager

3 weeks, 3 days ago
United States
Full-time
Lead
Operations Manager
Sales and Business Development
CRM
Apply Now
Stress-Free Auto Care

Stress-Free Auto Care

Stress Free Auto Care brings trust and convenience to automotive service with a focus on building a national automotive brand through tech-enabled service centers.

Automotive
11-50
Founded 2019
View All Jobs 27

Description

  • Lead shop operations including scheduling, workflow, and quality while contributing directly to the shop’s success.
  • Drive sales and revenue through lead follow-up, customer conversions, upsells, and local partnerships.
  • Track and deliver results against monthly sales targets, average repair order (ARO), gross profit, and retention metrics.
  • Work directly with customers by walking the floor, supporting service writing, and building lasting relationships.
  • Ensure prompt, courteous, and customer-centric service across the shop experience.
  • Coach and mentor team members in real time by working alongside them.
  • Handle customer concerns and complaints through Yelp, Google Reviews, and CDC processes (Complaints, Damages & Comebacks).
  • Maintain accurate records of operations, financial transactions, and employee activities.
  • Prepare regular performance reports for management on shop results and key metrics.
  • Ensure compliance with legal and regulatory requirements.

Requirements

  • Proven experience as a General Manager or in a similar role in an auto mechanic shop.
  • Efficiency in Digital Visual Inspections and related procedures.
  • Experience with Autoflow or a similar platform preferred but not required.
  • Strong leadership and managerial skills with the ability to motivate a team.
  • Sound knowledge of automotive systems, repair techniques, and industry standards.
  • Solid understanding of financial management and budgeting.
  • Ability to multitask, prioritize, and manage time effectively.
  • Degree in Business Administration, Automotive Technology, or a similar technical college program.
  • Ability to occasionally lift and/or move over 50 pounds.
  • Ability to work with tools lifted above the head, work in tight spaces, and use hand-tools dexterously.
  • Ability to walk and stand for most of the workday and maintain a brisk pace in a high-volume environment.
  • Ability to drive manual transmission vehicles and efficiently navigate a computer.

Benefits

  • Compensation of $100,000–$120,000 base salary.
  • Potential bonus of $20,000–$30,000 plus 6% profit sharing.
  • PTO, sick time, and six paid holidays annually.
  • Medical, dental, and vision insurance.
  • 401(k) matching.
  • Paid skills enhancement training.
  • Employee discount on service and parts.
  • Equipment/toolbox relocation assistance.
  • Employee referral program.

Interested in this position?

Apply directly on the company website

Apply Now

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